Field Service Engineer

1 week ago

Wilmington, Delaware, United States Elekta Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Elekta. As a Field Service Engineer, you will be responsible for performing routine troubleshooting and repairs on designated medical equipment with an 80% success rate. You will also be required to complete all technician responsibilities with 100% accuracy, perform routine calibrations and preventative maintenance, and work safely in confined areas.

Responsibilities:
  • Independently perform routine troubleshooting and repairs on designated medical equipment.
  • Complete all technician responsibilities with 100% accuracy.
  • Perform routine calibrations and preventative maintenance on designated medical equipment.
  • Work safely in confined areas, including high current and high voltage areas.
  • Read, analyze, and interpret signal flow on blueprints, schematics, and wiring diagrams.
  • Instruct customers and staff in proper use of medical equipment.
  • Assist sales and customer service with technical advice.
  • Stay current on all new products.
  • Submit timely and accurately; service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
  • Manage parts inventory and maintain company-leased equipment.
Qualifications:
  • A minimum of an Associate's Degree or equivalent experience in Electronics, Physics, or an associated discipline.
  • Minimum of 5 years of related field service experience or be Level 2 qualified in two or more modalities.
  • Electro-mechanical aptitude and proficiency in the use of test equipment and hand tools.
  • Good understanding of Good Manufacturing Practice, including ESD requirements.
  • Effective written and verbal communication skills.
  • Exceptional customer service skills.
  • Ability to represent the organization in a professional and positive manner.
  • Ability to organize and prepare reports.
  • Ability to bend and lift heavy machinery/equipment.
What We Offer:
  • Opportunity to work with a proactive and supportive team.
  • Hybrid work option (required to work on location at least 3 days/week).
  • Excellent medical, dental, and vision coverage.
  • 401k, paid vacation, and holiday.
  • A range of additional benefits, including wellness reimbursement, tuition reimbursement, and flexible spending account.
  • Opportunity to work on cutting-edge medical advancements.
  • Close-knit company culture.
  • Upward mobility.

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