Field Service Specialist
4 weeks ago
As a Field Service Technician at Canon Solutions America, you will be responsible for diagnosing and repairing technical issues with our products. This role requires a strong understanding of mechanical, software, and network systems, as well as excellent problem-solving skills.
Your Impact
As a Field Service Technician, you will be the face of Canon Solutions America, providing exceptional customer service and support to our valued customers. Your technical expertise and attention to detail will ensure that our customers receive the highest level of service and support.
About You:
We are looking for a dedicated and detail-oriented individual with a strong technical background and excellent communication skills. If you have a passion for problem-solving and a desire to work in a fast-paced environment, we encourage you to apply.
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- The capability to work in a 24/7 environment, while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
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Field Service Engineer
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