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Spanish-Speaking Office Coordinator

2 months ago

Tampa, Florida, United States AMZ Title LLC Full time
Job Overview

We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team at AMZ Title LLC. This role is essential in providing exceptional customer service and support within our office environment.

Key Responsibilities:

  • Manage a multi-line phone system to efficiently handle incoming calls and retrieve messages.
  • Exhibit outstanding customer service skills with a proactive approach to assisting clients.
  • Maintain organization and accuracy in all tasks, paying close attention to detail.
  • Fluency in Spanish is required for effective communication with clients.
  • Demonstrate the ability to work in a fast-paced environment while managing multiple tasks simultaneously.
  • Possess strong communication skills to interact with clients and team members.
  • Review and process residential real estate contracts and related documents.
  • Exhibit a strong sense of urgency and initiative to ensure tasks are completed accurately and promptly.
  • Uphold confidentiality regarding customer and employee information.
  • Deliver high-quality customer service to all clients.
  • Perform order entry and data entry tasks as needed.
  • Complete additional duties as assigned.

Qualifications:

  • A High School diploma or equivalent is mandatory.
  • Minimum of 1 year of experience in the Title Insurance sector is preferred.
  • Highly organized with a keen eye for detail.
  • Exceptional customer service abilities.
  • Strong sense of urgency and initiative in completing tasks accurately.
  • Ability to work both independently and collaboratively within a team.
  • Proficient in Microsoft Office and capable of quickly learning new software applications.
  • Experience with title production software such as Closers Choice and Qualia is advantageous.
  • A background check will be conducted as part of the hiring process.

Compensation: Salary will be based on experience, with additional bonuses or commissions available for clients brought in.

Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM

Job Type: Full-time