Spa Desk Agent

5 days ago


Santa Barbara, California, United States Marriott Full time
Job Summary

We are seeking a highly skilled Spa Desk Agent to join our team at The Ritz-Carlton. As a key member of our spa team, you will be responsible for providing exceptional guest service, managing spa reservations, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Manage spa reservations and cancellations, ensuring accurate and up-to-date information
  • Provide exceptional guest service, responding to guest inquiries and resolving any issues that may arise
  • Work closely with spa providers to ensure smooth operations and efficient scheduling
  • Process guest payments and maintain accurate financial records
  • Maintain a clean and organized workspace, adhering to company standards
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer

We offer a competitive hourly rate of $27.00, as well as a range of benefits, including 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.

Marriott International is an equal opportunity employer, committed to diversity and inclusion in the workplace. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.


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