Front Desk Ambassador

4 hours ago


Santa Barbara, California, United States Palihouse Santa Barbara Full time
Front Desk Agent

We're seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests at Palihouse Santa Barbara. As a key member of our team, you will be responsible for ensuring a seamless and memorable experience for our guests.

Key Responsibilities:
  • Provide warm and welcoming check-in and check-out experiences for guests
  • Manage guest inquiries and requests in a timely and friendly manner
  • Process payments and maintain accurate records
  • Collaborate with the sales and operations teams to ensure a smooth experience for all guests
  • Proactively identify guest needs and find ways to surprise and delight them
Requirements:
  • Positive attitude and excellent communication skills
  • Ability to work a flexible schedule and shifts, including weekends and holidays
  • Minimum two years of experience in guest reception or a similar position, preferably in a luxury hotel setting
  • Fluency in English, both verbally and non-verbally
  • Ability to input and access information in the property management system
What We Offer:
  • Competitive compensation package, including medical, dental, and vision insurance
  • 401(k) retirement plan and paid time off
  • Career advancement opportunities in a growing company
  • Professional development and training
  • Employee discounts on hotels and dining across our portfolio

Palihouse Santa Barbara is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



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