Front Desk Ambassador
4 hours ago
We're seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests at Palihouse Santa Barbara. As a key member of our team, you will be responsible for ensuring a seamless and memorable experience for our guests.
Key Responsibilities:- Provide warm and welcoming check-in and check-out experiences for guests
- Manage guest inquiries and requests in a timely and friendly manner
- Process payments and maintain accurate records
- Collaborate with the sales and operations teams to ensure a smooth experience for all guests
- Proactively identify guest needs and find ways to surprise and delight them
- Positive attitude and excellent communication skills
- Ability to work a flexible schedule and shifts, including weekends and holidays
- Minimum two years of experience in guest reception or a similar position, preferably in a luxury hotel setting
- Fluency in English, both verbally and non-verbally
- Ability to input and access information in the property management system
- Competitive compensation package, including medical, dental, and vision insurance
- 401(k) retirement plan and paid time off
- Career advancement opportunities in a growing company
- Professional development and training
- Employee discounts on hotels and dining across our portfolio
Palihouse Santa Barbara is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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