Customer Service Lead

4 days ago


New York, New York, United States Grouper Full time

We are seeking a Customer Service Lead to join our team at Grouper. In this role, you will be responsible for ensuring that every customer interaction is seamless and awesome.

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About the Role:

This is a challenging position that requires someone who can go above and beyond each day. You must be able to multitask, think on your feet, and solve problems quickly.

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Requirements:

  • You must have been on a Grouper before
  • You need to be a college graduate
  • You should have grace under pressure
  • You must be quick-witted and playful
  • You need to be a monster of a multitasker
  • You are born to be a problem solver
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Preferred Qualifications:

  • An awesome accent would be great
  • Customer service experience is a plus
  • Startup experience would be awesome
  • A love of technology is required
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The estimated salary for this role is $65,000 - $90,000 per year.



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