Product Specialist

4 weeks ago


Brighton, Michigan, United States Dover Saddlery Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized store environment.


Responsibilities:
Greet customers and provide a positive shopping experience
Answer questions, suggest products, and provide product information
Process payments, handle customer refunds, and process merchandise shipments
Assist with store upkeep and perform other duties as assigned
Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction

Requirements:
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Basic understanding of sales principles and customer service practices
Availability to work a variety of hours, including mornings, evenings, weekends, and holidays
High school diploma or equivalent, or in pursuit of a diploma
Team player with a positive attitude and a genuine desire to provide outstanding service

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