Technical Sales Support Specialist

1 day ago


Peachtree Corners GA USA, United States Comcast Full time
Job Summary

As a Technical Sales Support Specialist at Comcast, you will play a critical role in providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers across a national footprint.

Key Responsibilities
  • Provide timely, technical support and problem resolution for field service questions on a national level.
  • Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers.
  • Contribute to costing and pricing of a solution.
  • Assist in generating new business and ensure growth of existing accounts.
  • Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translate complex technical design requirements into information that customers can understand and respond to.
  • Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted.
  • Provide technical support for National events and technical trade shows.
  • Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line.
  • Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop.
  • Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures.
  • Keep up to date on technological and market evolution as well as competitors' activities.
Requirements
  • Bachelor's Degree
  • 7-10 Years of Relevant Work Experience
About Comcast

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.



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