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Director of Operational Excellence

1 month ago

Fort Lauderdale, Florida, United States Hayes Locums Full time
Director of Operational Excellence

Hayes Locums is seeking a seasoned professional to lead our Salesforce Project Management Office (PMO). As the Director of Operational Excellence, you will be responsible for overseeing the lifecycle of technology projects, from planning and execution to delivery. Your expertise in Salesforce and project management will be instrumental in driving operational excellence across the organization.

Key Responsibilities:
  • Steer the Salesforce PMO: Establish strategic priorities and ensure projects align with business objectives.
  • Manage Technology Projects: Oversee the planning, execution, and delivery of technology projects, adhering to timelines, scope, and budget constraints.
  • Collaborate with Teams: Streamline technology implementation and ensure cohesive integration throughout the company.
  • Enhance the Salesforce Platform: Direct the enhancement of the Salesforce platform, engaging with stakeholders to convert business needs into actionable technical specifications.
  • Craft Project Management Best Practices: Develop and enforce project management standards for technology deployment.
  • Track and Report: Monitor project milestones and outcomes, providing insights to senior leadership.
  • Risk Management: Identify and mitigate potential project risks and challenges.
  • Vendor Liaison: Collaborate with vendors and external partners to acquire necessary resources and expertise.
  • Technology Adoption: Foster the adoption of new technologies and methodologies, ensuring a seamless operational experience for stakeholders.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Information Technology, or a related field, with a preference for a Master's degree.
  • Leadership Experience: Demonstrable leadership experience within an IT PMO or a comparable setting.
  • Project Management Acumen: Robust project management skills, evidenced by a history of successful technology project completions.
  • Salesforce Expertise: Comprehensive understanding of Salesforce, with hands-on experience in managing enhancements on the platform.
  • Communication and Leadership: Exceptional communication abilities, coupled with strong leadership and interpersonal skills.
  • Strategic Thinking: Strategic thinker with a knack for tactical execution.
  • Problem-Solving: Analytical mindset with adept problem-solving skills.
  • Change Management: Proficiency in change management and driving the adoption of new technologies.
  • Certifications: Certifications like PMP, Six Sigma, or equivalent are advantageous.
Work Environment:
  • Office-Based: Predominantly office-based with potential for remote work arrangements.
  • Collaboration: Regular engagement with Salesforce and IT teams, stakeholders, and external collaborators.