Current jobs related to Room Reservations Supervisor - San Francisco, California - Accor Hotels

  • Reservations Coordinator

    5 days ago

    San Francisco, California, United States Marriott Full time

    Job SummaryAs a Reservations Clerk, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. You will identify guest reservation needs and determine appropriate room types, verify availability, and explain guarantee, special rate, and cancellation policies to callers. You will also...

  • Reservations Clerk

    2 weeks ago

    San Francisco, California, United States Marriott Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Clerk to join our team at the Palace Hotel, a Luxury Collection Hotel in San Francisco. As a Reservations Clerk, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. You will identify guest reservation needs...

  • Reservations Coordinator

    1 week ago

    San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Reservations Clerk to join our team at the Palace Hotel a Luxury Collection Hotel San Francisco. As a Reservations Clerk, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all reservation requests, changes, and...

  • Reservations Coordinator

    5 days ago

    San Francisco, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Reservations Clerk to join our team at the Palace Hotel, a Luxury Collection Hotel in San Francisco. As a Reservations Clerk, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all reservation requests, changes, and...

  • Reservations Coordinator

    1 month ago

    San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations Clerk to join our team at the Palace Hotel a Luxury Collection Hotel San Francisco. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess all...

  • Reservations Coordinator

    1 month ago

    San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations Clerk to join our team at the Palace Hotel a Luxury Collection Hotel San Francisco. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesProcess all...

  • Reservations Coordinator

    1 week ago

    San Francisco, California, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations Clerk to join our team at the Palace Hotel, a Luxury Collection Hotel in San Francisco. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess...

  • Reservations Coordinator

    3 weeks ago

    San Francisco, California, United States Davidson Hospitality Group Full time

    Reservations AgentWe are seeking a skilled Reservations Agent to provide exceptional customer service and assist guests in booking their stay with us.Key Responsibilities:Provide personalized service to guests, ensuring a seamless booking experienceAssist with room reservations, cancellations, and modificationsOffer recommendations and promotions to enhance...

  • Reservations Coordinator

    1 week ago

    San Francisco, California, United States AccorHotel Full time

    Job SummaryAs a Reservations Agent with AccorHotel, you will be responsible for consistently offering professional, friendly, and engaging service to our guests. This includes booking and entering room reservation requests using the Property Management System, managing reservations, and ensuring a flawless check-in and check-out process.Key Responsibilities*...

  • Reservations Coordinator

    4 days ago

    San Francisco, California, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from the moment they make their reservation to their departure.Key...

  • Reservations Coordinator

    2 weeks ago

    San Francisco, California, United States Hotel Zephyr Full time

    Hotel Zephyr - Fisherman's WharfWe are seeking a highly motivated and customer-focused Reservations Agent to join our dynamic team at Hotel Zephyr - Fisherman's Wharf. As a Reservations Agent, you will be responsible for providing exceptional service to our guests and assisting them in booking their stay with us.Key Responsibilities:Provide exceptional...

  • Reservations Coordinator

    2 weeks ago

    San Francisco, California, United States AccorHotel Full time

    Job Title: Reservations AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring seamless booking and check-in processes, and maintaining accurate records.Key...

  • Reservations Agent

    1 month ago

    San Diego, California, United States JC Resorts Full time

    Reservations Agent Job DescriptionJob Summary:We are seeking a highly skilled Reservations Agent to join our team at JC Resorts. As a Reservations Agent, you will be responsible for providing exceptional customer service to potential leisure guests, utilizing prescribed sales techniques and strategies to optimize closing efficiency and reservation sales...

  • Escape Room Team Lead

    2 weeks ago

    San Mateo, California, United States Ryptic Room Escape Full time

    Escape Room Supervisor Job Description **About Us** At Ryptic Room Escape, we're passionate about creating immersive experiences that challenge and entertain our guests. As a dynamic and fast-paced company, we're always looking for talented individuals to join our team. **Job Summary** We're seeking a highly organized and enthusiastic Escape Room...

  • Escape Room Host

    1 week ago

    San Mateo, California, United States Ryptic Room Escape Full time

    About Ryptic Room EscapeRyptic Room Escape is a dynamic and growing escape room company that provides immersive, interactive, and exciting entertainment experiences. Our success comes from giving customers unforgettable memories filled with fun, teamwork, and challenge.The JobWe're looking for an energetic and detail-oriented individual to join our team as...

  • Gross Room Supervisor

    1 month ago

    San Francisco, California, United States University of California, San Francisco Full time

    Job SummaryUnder the direction of the Directors, the incumbent serves as a supervisor and lead technical expert in the Surgical Pathology Gross Labs at Mission Bay, Parnassus, and Mt Zion campuses, and in Autopsy at Parnassus. The incumbent supervises and provides leadership and direction to licensed and non-licensed Pathologist Assistants and technical...

  • Reservation Agent

    1 week ago

    San Diego, California, United States Pacific Terrace Hotel Full time

    Job DescriptionAbout Pacific Terrace Hotel: Pacific Terrace Hotel is a premier luxury boutique hotel in San Diego, known for its exceptional hospitality and commitment to exceeding guest expectations. Our hotel combines classic and modern design, farm-to-table restaurants, and energized bars, making it the perfect destination for travelers seeking a unique...

  • Hotel Rooms Manager

    2 weeks ago

    San Francisco, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Rooms Manager, you will be responsible for planning, organizing, and coordinating the Rooms Division, which includes Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet, Laundry, and Valet Parking. You will provide leadership and direction while maximizing revenue opportunities and maintaining guest satisfaction levels to the...

  • Room Attendant

    2 weeks ago

    San Francisco, California, United States Kimpton Hotel Full time

    About UsWe're a boutique hotel company that believes in creating a culture of connection and community. Our founder, Bill Kimpton, started this journey in 1981 with a passion for providing exceptional guest experiences. Today, we're still driven by the same principles: to make a difference in the lives of our guests, employees, and the communities we...

  • Front Office Supervisor

    3 weeks ago

    San Francisco, California, United States Sage Hospitality Full time

    Job Title: Front Office SupervisorCompany: Sage HospitalityJob Type: Full-timeLocation: San FranciscoAbout Us: Hotel Zeppelin is a vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. We're passionate about creating excellence in everything we do and empowering our employees to make positive impacts on...

Room Reservations Supervisor

2 months ago

San Francisco, California, United States Accor Hotels Full time
Company Overview

Why choose Accor?
At Accor, we are more than just a global leader in hospitality. We embrace individuality and offer opportunities that align with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities within Accor.
By becoming part of Accor, you have the chance to shape your own narrative, and together we can envision the future of hospitality. Discover the opportunities that await you at Accor, visit Accor Careers.
Embrace your passion, care for the environment, and challenge the norm #BELIMITLESS

Role Overview
  1. Oversee all inquiries related to room bookings, including reservations, confirmations, and cancellations, while implementing yield management strategies to maximize rates and occupancy.
  2. Facilitate communication with the front office, sales team, and upper management.
  3. Manage an effective reservations department to achieve optimal occupancy levels.
  4. Adjust rates to ensure the highest possible pricing is achieved.
  5. Handle all types of bookings including individual, corporate, and group reservations.
  6. Negotiate pricing with guests, businesses, and travel agencies as necessary.
  7. Ensure the accurate completion of all reservations.
  8. Manage all inquiries, bookings, administrative tasks, deposits, payments, and follow-ups.
  9. Monitor online platforms for incoming reservations.
  10. Track future availability to establish rates for sale on internal systems and websites, adjusting availability as needed.
  11. Keep the front office updated on daily availability and optimal rates for selling.
  12. Manage waitlists during peak periods to maximize occupancy.
  13. Document turnaways on busy dates.
  14. Follow up on charges for no-show reservations.
  15. Conduct tours for potential clients around the hotel.
  16. Perform various job-related tasks as assigned.
  17. Stay informed about competitor activities and share insights with the Deputy Manager, Rates Manager, and Sales Team.
  18. Collaborate with the Sales & Marketing department to establish annual rates and remain aware of monthly and yearly targets.
  19. Ensure timely responses to all emails on a daily basis.
  20. When necessary, follow up on bookings and issue apologies if required.
  21. Conduct regular reviews of upcoming bookings.
  22. Provide reports as requested by the General Manager, Assistant Manager, or Director of Sales.
  23. Participate in relevant promotional and public relations events as needed.
  24. Brief all department heads on current business activities on a daily basis.
  25. Attend regular management meetings.
Qualifications

A degree in Hotel Management or a related field is required. A minimum of 5 years of experience in a similar role, preferably within 4-star or 5-star hotels.

Additional Information
  1. Good health condition.
  2. Fluency in English and conversational proficiency in Arabic.