Patient Services Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients and families.
Key Responsibilities- Provide warm and welcoming greetings to patients, families, and visitors
- Collaborate with healthcare team members to resolve patient concerns and provide updates
- Answer telephone calls in a clear, courteous, and professional manner
- Screen calls and route them promptly and accurately to the appropriate party
- Make, cancel, and reschedule patient appointments while maintaining a high level of accuracy
- Support digital communication with patients while maintaining the highest level of service and professionalism
- Gather, verify, and enter demographic and insurance information for new and established patients
- Assist with proactive charge capture and billing accuracy
- Collect payments, issue receipts, and reconcile daily receivable activity
- Collaborate with support services to ensure a clean and welcoming environment
- Ability to demonstrate strong customer service skills
- Ability to effectively enter information into various computer programs
- Ability to understand and apply guidelines, policies, and procedures
- Ability to interact effectively with physicians, healthcare team members, and patients
- Ability to communicate effectively with people of diverse backgrounds
- Basic computer skills and proficiency in Microsoft Office
As a Patient Services Representative at Carle Health, you will have the opportunity to grow and develop your skills in a supportive and inclusive team environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or any other protected class.
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Patient Service Representative
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Patient Services Representative
5 days ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and creating a positive experience for our patients, families, and visitors.Key ResponsibilitiesProvide exceptional customer...
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Patient Services Representative
3 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesCustomer Service: Provide warm welcomes, listen with...
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Patient Services Representative
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Patient Services Representative
5 days ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide exceptional...
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Patient Services Representative
4 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide...
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Patient Services Representative
2 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesCustomer Service: Provide...
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Patient Services Representative
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Peoria, Illinois, United States Carle Health Full timeJob SummaryCarle Health is seeking a Patient Services Representative to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support. Your primary responsibility will be to ensure that patients and their families receive the highest level of service and support throughout their healthcare...
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Patient Services Representative
4 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesCustomer Service: Provide...
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Patient Services Representative
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Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide exceptional...
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Patient Access Representative
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Patient Services Representative
4 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide exceptional...
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Patient Services Representative
4 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare providers.Key ResponsibilitiesCustomer Service: Provide...
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Patient Services Representative
4 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and families.Key ResponsibilitiesProvide exceptional customer service to patients, families,...
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Patient Services Representative
3 weeks ago
Peoria, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide warm and...
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East Peoria, Illinois, United States Carle Health Full timePatient Services Representative Role at Carle HealthAs a Patient Services Representative at Carle Health, you will play a vital role in creating meaningful first and lasting impressions for our patients, families, and visitors. This position requires a commitment to our organization's values and a passion for delivering exceptional customer service.Key...
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Customer Service Representative
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Peoria, Illinois, United States OSF HealthCare Full timeThe Customer Service Representative at OSF HealthCare plays a vital role in delivering exceptional patient experiences. This involves providing top-notch customer service to patients, families, caregivers, providers, and the community through every interaction. Key responsibilities include performing a complex variety of patient care activities,...