Service Coordinator
2 days ago
DXP Enterprises is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department.
Key Responsibilities- Schedule and dispatch shop field service technicians to ensure timely completion of service jobs.
- Assign duties to service technicians to optimize productivity and efficiency.
- Prepare quotes for service jobs and enter sales orders to ensure accurate billing.
- Order parts and assign labor to service jobs to ensure timely completion.
- Invoice service jobs and ensure that all necessary documentation is completed.
- Monitor service jobs to ensure they are progressing according to schedule and make adjustments as needed.
- Assist the Shop Manager in evaluating service technicians and providing feedback for improvement.
- Inspect service jobs to verify conformance with company standards and customer specifications.
- Ensure that service technicians adhere to company safety policies and procedures.
- Experience in pump service and fabrication.
- Employee management experience.
- Ability to motivate team members and achieve goals.
Physical Demands: Must be able to lift up to 50lbs.
Working Conditions: Office and shop environment.
Training/Certifications: N/A.
Shift Time/Overtime: Monday - Friday, 7:00am - 4:00pm.
Travel: Some travel within 100 miles, day trips only; must have an acceptable driving record according to company guidelines.
Education: High School Diploma, some college preferred.
DXP Enterprises offers a comprehensive benefits package, including medical, dental, vision, flexible spending, 401(k), paid holidays, life and disability insurance, and additional supplemental products. EOE/M/F/D/V.
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