Youth Services Supervisor
7 days ago
Forsyth County Public Library is seeking a dynamic and innovative leader to oversee branch-level services to youth and their caregivers. As a key member of our leadership team, you will provide readers' advisory and information services to patrons of all ages, with a specific emphasis on services for children and teens.
Key Responsibilities- Oversee branch-level circulation services to youth, ensuring seamless delivery of library materials and resources.
- Provide direct customer service to library patrons, responding to inquiries and resolving issues in a professional and courteous manner.
- Supervise Youth Specialists and volunteers assigned to Youth Services, providing guidance and support to ensure successful program implementation.
- Assume building supervision responsibilities, ensuring a safe and welcoming environment for patrons and staff.
- Perform other activities as requested by supervisor, contributing to the overall success of the library.
- Masters' degree in Library Science (MLIS) with a Georgia Certificate of Librarianship.
- One year of experience working in a public library, with a focus on youth services and programming.
- One year of experience providing programming for children and youth, as well as customer service in a library or related setting.
- Evidence of supervisory or leadership skills, with the ability to motivate and guide staff.
- Broad base of knowledge in a variety of topics and interests, with a focus on youth materials and services.
- Strong computer skills, including use of Windows, Google Workspace, Canva, and various electronic and print resources.
- Strong verbal communication skills and interpersonal skills, with the ability to communicate effectively with patrons and staff.
- Direct experience involving library reference services, information services, and/or circulation services, with an emphasis on services for children, teens, and their parents or caregivers.
- Two or more years of experience working in a technologically progressive public library, with a focus on youth services and programming.
The incumbent must be able to independently lift or move a tub/container of library materials (which may weigh up to 40 pounds). The position also requires the ability to communicate verbally under pressure, to project vocally to a group, and to distinguish between shades of color.
Benefits- Annual Leave (16 days), Sick Leave (13 days), Holidays (11 days), Teachers Retirement System of GA.
- Free Life (2x Pay), Short-Term Disability Insurance, and Long-Term Disability Insurance.
- Optional benefits include Health, Dental, Vision, Additional Life, Critical Illness, Legal, and Flexible Spending Accounts.
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