Adult Services Supervisor

7 days ago


Cumming, Georgia, United States Forsyth County Public Library Full time
Job Summary

The Forsyth County Public Library is seeking a highly skilled and experienced professional to serve as the Information Services Supervisor. This key leadership role will oversee the delivery of exceptional adult services, including readers' advisory, information services, and programming.

Key Responsibilities
  • Supervise a team of Information staff, providing guidance and support to ensure excellent customer service and program delivery.
  • Oversee the maintenance and marketing of adult collections, ensuring they meet the needs of the community.
  • Plan and present programs for adults, promoting literacy, lifelong learning, and community engagement.
  • Provide direct customer service to library patrons of all ages, responding to inquiries and resolving issues.
  • Assume building supervision duties, ensuring a safe and welcoming environment for patrons and staff.
Requirements
  • Masters' degree in Library Science (MLIS) with a Georgia Certificate of Librarianship.
  • One year of experience working in a public library, with a focus on customer service and adult programming.
  • Evidence of supervisory or leadership skills, with the ability to motivate and develop a team.
  • Strong computer skills, including Windows, Google Workspace, and integrated library systems.
  • Excellent verbal communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Preferred Qualifications
  • Direct experience in library reference services, information services, and/or circulation services.
  • Two or more years of experience working in a technologically progressive public library.
Working Conditions

This position requires the ability to move throughout the library and work at a computer workstation. Typical daily activities include frequent but intermittent periods of sitting, standing, stooping, bending, walking, and pushing fully-loaded book carts and bins.



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