Patient Services Coordinator

7 days ago


Renton, Washington, United States Balance Health Full time
Job Summary

Washington Integrative Foot & Ankle is seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, scheduling appointments, and managing patient communications.

Key Responsibilities
  • Answer a high volume of calls and schedule appointments with accuracy
  • Communicate effectively with patients and staff, both verbally and in writing
  • Confirm and update patient contact information
  • Make follow-up calls to patients as needed
  • Document appointment status and communicate with staff
  • Provide excellent customer service and maintain a positive attitude
Requirements
  • Strong computer skills and basic keyboarding skills
  • Ability to navigate patient records systems
  • Excellent communication and problem-solving skills
  • Ability to work with minimal supervision
  • Customer service experience, preferably in a healthcare setting
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
Physical Demands

This role requires the ability to sit and stand for extended periods, use a computer, and communicate effectively with patients and staff.



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