Senior Clinical Specialist, CRM

3 weeks ago

Richmond, Virginia, United States Abbott Laboratories Full time
Job Title: Senior Clinical Specialist, CRM

Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Job Summary

Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager. Technical proficiencies and performance are at the experienced level of all Clinical Specialists in the region.

Key Responsibilities
  • Acts as a senior clinical interface between the medical community and the business.
  • Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly
  • Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of account
  • Provides engineering, sales, education and clinical support in response to the most complex field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players
  • Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals
  • Provides insight, guidance, and feedback to management on market feedback and components of next generation of products
  • Provides regional CRM implant case coverage and additional back-up support to CRM Sales Representatives in the following areas
  • Sales support
  • Regional training seminars
  • Clinical studies/data collection
  • Trouble shooting and new product in-service training to physicians, nurses, and sales representatives
  • Mentors and provides leadership for less experienced Clinical Specialists
  • Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on SJMSC CRM products
  • A minimum of 6+ years increasingly responsible experience in the cardiac pacing and related industries
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
  • Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of cardiac pacing systems is also necessary
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Have the ability to concentrate on detail and work independently
  • The ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; capable of coordinating multiple assignments simultaneously and effectively.
  • Possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials
What We Offer

At Abbott Laboratories, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott Laboratories for diverse opportunities with a company that provides the growth and strength to build your future. Abbott Laboratories is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $72,700.00 – $145, In specific locations, the pay range may vary from the range posted.

  • Senior Clinical Specialist, CRM

    3 weeks ago

    Richmond, Virginia, United States Abbott Full time

    Job SummaryWe are seeking a highly skilled Senior Clinical Specialist to join our team at Abbott. As a key member of our Cardiac Rhythm Technologies group, you will provide advanced engineering, sales, educational, and technical support to physicians, healthcare professionals, patients, and field sales staff.Key ResponsibilitiesProvide complex field...

  • Senior Clinical Specialist, CRM

    4 weeks ago

    Richmond, Virginia, United States Abbott Full time

    About the RoleWe are seeking a highly skilled Senior Clinical Specialist to join our team at Abbott. As a key member of our Cardiac Rhythm Technologies group, you will play a critical role in providing advanced engineering, sales, educational, and technical support to our customers.Key ResponsibilitiesProvide expert clinical support to physicians, healthcare...

  • Senior/Director of CRM Systems

    2 weeks ago

    Richmond, Virginia, United States Virginia Commonwealth University Full time

    Job Title: Senior/Director of CRM SystemsVirginia Commonwealth University is seeking a highly skilled and experienced Senior/Director of CRM Systems to lead the CRM Systems team and drive the development and implementation of CRM strategies to support fundraising and engagement efforts.Key Responsibilities:Lead the CRM Systems team, including hiring, daily...

  • Senior Director of CRM Systems

    3 weeks ago

    Richmond, Virginia, United States Virginia Jobs Full time

    Job Title: Senior/Director of CRM SystemsThe Office of Development and Alumni Relations at Virginia Commonwealth University is seeking a highly skilled and experienced Senior/Director of CRM Systems to lead the CRM Systems team during a pivotal transition in preparation for our next comprehensive campaign.About the RoleThe Senior/Director of CRM Systems will...

  • Patient Care Specialist

    7 days ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    About the RoleWe are seeking an experienced and compassionate Patient Care Specialist to join our team at Senior Living Recruiting Specialist. As a Patient Care Specialist, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesAssist residents...

  • Patient Care Assistant

    4 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job Title: Patient Care AssistantWe are seeking a compassionate and dedicated Patient Care Assistant to join our team at Senior Living Recruiting Specialist. As a Patient Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents...

  • Medication Technician

    4 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job SummaryWe are seeking a highly skilled Medication Technician to join our team at Senior Living Recruiting Specialist. As a Medication Technician, you will play a critical role in ensuring the health and well-being of our residents by administering medications and providing exceptional care.ResponsibilitiesAdminister medications and treatments as...

  • Patient Care Assistant

    1 month ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job SummaryWe are seeking a compassionate and skilled Personal Care Assistant to join our team at Senior Living Recruiting Specialist. As a Personal Care Assistant, you will play a vital role in providing high-quality care and support to our residents, ensuring their physical, emotional, and social needs are met.ResponsibilitiesAssist residents with daily...

  • Personal Care Coordinator

    1 month ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    About the RoleWe are seeking an experienced and compassionate Patient Care Specialist to join our team at Senior Living Recruiting Specialist. As a Patient Care Specialist, you will play a vital role in providing high-quality care and support to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesAssist residents...

  • Personal Care Assistant

    2 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job Title: Personal Care AssistantWe are seeking a compassionate and dedicated Personal Care Assistant to join our team at Senior Living Recruiting Specialist. As a Personal Care Assistant, you will play a vital role in providing high-quality care and support to our residents, ensuring their physical, emotional, and social needs are...

  • Personal Care Assistant

    3 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job DescriptionWe are seeking a compassionate and dedicated Personal Care Assistant to join our team at Senior Living Recruiting Specialist. As a Personal Care Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents with...

  • Personal Care Assistant

    4 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job DescriptionWe are seeking a compassionate and dedicated Personal Care Assistant to join our team at Senior Living Recruiting Specialist. As a Personal Care Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents with...

  • Patient Care Assistant

    7 days ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job Title: Patient Care AssistantWe are seeking a compassionate and dedicated Patient Care Assistant to join our team at Senior Living Recruiting Specialist. As a Patient Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents...

  • Personal Care Assistant

    1 month ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job Title: Personal Care AssistantWe are seeking a compassionate and dedicated Personal Care Assistant to join our team at Senior Living Recruiting Specialist. As a Personal Care Assistant, you will play a vital role in providing high-quality care and support to our residents.Responsibilities:Assist residents with daily activities, such as bathing, dressing,...

  • RN Senior Clinical Data Quality Specialist

    3 weeks ago

    Richmond, Virginia, United States Shaker for ChristianaCare Direct Full time

    Job Title: RN Senior Clinical Data Quality SpecialistShaker for ChristianaCare Direct is seeking a highly skilled RN Senior Clinical Data Quality Specialist to join our team. As a key member of our quality assurance team, you will be responsible for leading, facilitating, and coordinating Quality Assurance and Performance Improvement (QAPI) through the...

  • Medication Technician

    4 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Medication Technician Job DescriptionWe are seeking a highly skilled and compassionate Medication Technician to join our team at Senior Living Recruiting Specialist. As a Medication Technician, you will play a vital role in ensuring the health and well-being of our residents by administering medications and providing exceptional...

  • Primary Care Nurse Specialist

    1 month ago

    Richmond, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Primary Care Nurse Specialist to join our team at Specialist Office. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesSupport the Healthcare TeamProvide clinical and administrative assistance to...

  • Patient Care Assistant

    3 weeks ago

    Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Job Title: Patient Care AssistantWe are seeking a compassionate and dedicated Patient Care Assistant to join our team at Senior Living Recruiting Specialist. As a Patient Care Assistant, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents...

  • Senior Ultrasound Clinical Account Specialist

    23 hours ago

    Richmond, Virginia, United States Johnson and Johnson Full time

    Job Title: Senior Ultrasound Clinical Account SpecialistJohnson & Johnson is seeking a highly skilled Senior Ultrasound Clinical Account Specialist to join our team. As a key member of our commercial organization, you will be responsible for providing technical and clinical product support to healthcare providers, including Electrophysiology (EP) physicians,...

  • Clinical Research Quality Assurance Specialist

    3 weeks ago

    Richmond, Virginia, United States Clinical Research Partners, LLC Full time

    Job DescriptionAt Clinical Research Partners, LLC, we are seeking a highly skilled and experienced Clinical Research Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality and compliance in our clinical research operations.Key Responsibilities:Conduct...