Administrative Support Specialist
2 weeks ago
Location: Remote
Are you passionate about fostering connections with individuals? Serenity Healthcare, LLC is looking for a dedicated Patient Services Coordinator to enhance our operational efficiency. This role is centered around patient engagement, necessitating outstanding communication and interpersonal abilities to ensure a remarkable experience for our clients. Your meticulous attention to detail and proactive mindset will play a crucial role in facilitating a seamless patient journey, leaving a positive and lasting impression on all who interact with our services.
Important Note: This position involves working with sensitive patient situations, including those experiencing mental health challenges, which may be distressing for some individuals.
Benefits at Serenity Healthcare, LLC
- Opportunities for Professional Growth
- Comprehensive Medical, Vision, and Dental Coverage (Serenity covers 90% of your insurance premium)
- Generous Paid Time Off
- 10 Recognized Holidays Off
- 401k Retirement Plan
- Employee Referral Incentives
- Maintain and update patient records during each interaction.
- Build rapport with patients by remembering their names, interests, and personal stories.
- Address inquiries, alleviate concerns, respect personal boundaries, and demonstrate sensitivity to individual challenges.
- Ensure a supportive patient experience through compassion and understanding.
- Assist with various administrative tasks as needed throughout the day.
- High School Diploma or GED.
- Strong verbal and written communication skills, along with basic mathematical abilities.
- Demonstrated capacity to manage multiple tasks in a dynamic environment.
- Minimum of 1 year of full-time experience in customer service, reception, or a related field.
Serenity Healthcare, LLC is at the forefront of healthcare innovation. Utilizing cutting-edge medical technologies recently introduced to the market, we empower our patients to achieve long-term wellness, even when other treatments have not succeeded. With a foundation built on evidence-based research and proven outcomes, we are committed to helping individuals reclaim their lives through a transformative approach to healthcare.
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