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Administrative Support Specialist

2 months ago

Salt Lake, Utah, United States Serenity Healthcare Full time
Administrative Support Specialist

Location: Holladay (SLC), UT

Are you passionate about fostering connections with individuals? Serenity Healthcare is in search of an Administrative Support Specialist to enhance our team and contribute to the success of our clinic. This role is centered around patient engagement, necessitating outstanding communication and interpersonal abilities to ensure a remarkable experience for our patients. Your meticulous attention to detail and proactive mindset will play a crucial role in facilitating a smooth patient journey, leaving a positive and lasting impression on all who interact with our clinic.

Key Responsibilities

  • Maintain and confirm patient records during each visit.
  • Enhance patient satisfaction by building rapport, recalling their names, interests, and personal stories.
  • Address inquiries, alleviate concerns, respect personal boundaries, and demonstrate sensitivity to individual challenges.
  • Guarantee a positive patient experience through supportive and compassionate interactions.
  • Engage in various administrative tasks throughout the day as needed.

Required Qualifications

  • High School Diploma or equivalent.
  • Strong verbal and written communication skills, along with basic mathematical proficiency.
  • Demonstrated ability to manage multiple tasks in a dynamic environment.
  • Minimum of one year of full-time experience in customer service, reception, or a related field.

About Serenity Healthcare

Serenity Healthcare stands at the forefront of healthcare technology, utilizing cutting-edge medical devices to empower our patients towards long-term success, even when traditional treatments have not yielded results. With a foundation built on evidence-based research and proven outcomes, we strive daily to assist patients in reclaiming their lives through an innovative technological approach to healthcare.

Working Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm