Senior Manager of Dining Facilities

6 days ago


Raleigh, North Carolina, United States Compass Group USA Full time
Job Summary

As a key member of the Compass Group USA management team, the successful candidate will be responsible for the overall operation and cost-effective management of a dining facility. This includes ensuring team achievement of financial goals and targets.

Key Responsibilities:
  • Be well-versed in all aspects of food service management, with a proven track record of success.
  • Takes ownership of the operation and ensures it meets all timelines for service and other established timelines.
  • Manages all financials, including planning, budget development, and analysis, as well as financial reporting.
  • Is proactive and positive, interacting professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
  • Demonstrates initiative and good judgment in assisting customers, clients, peers, and subordinates.
  • Conducts management meetings.
  • Has the ability to think quickly and accurately, evaluate problems, and make appropriate recommendations.
  • Audits units to ensure conformance with company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping.
  • Hires, trains, and orients new management associates.
Preferred Qualifications:
  • Bachelor's Degree in Hospitality/Food Service Management or a related field.
  • Minimum of five years of retail operational food service management experience, flexible depending on formal degree or training.
  • Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and contract-managed service experience is desirable.
  • Multi-unit management experience preferred.
  • Experience with cash retail operations.
  • Retail marketing experience is highly desirable.
  • Supervisory, leadership, management, and coaching skills.
  • Good communication skills, both written and verbal.
  • Ability to communicate on various levels, including management, customer, and associate levels.
  • Knowledge of financial, budgetary, accounting, and computational practices.
  • Proficient computer skills, including various computer programs, Microsoft Office programs, email, and the Internet.


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