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Dining Room Lead

2 months ago

Raleigh, North Carolina, United States North Carolina State University Full time

North Carolina State University's Campus Enterprises is seeking a dedicated and organized individual to join our team as a Floor Supervisor in the One Earth dining facility.

As a Floor Supervisor, you will play a vital role in ensuring smooth operations during the PM shift. Your responsibilities will encompass managing the dining room environment, supervising staff members, and upholding high standards of customer service.

Key Responsibilities:
  • Maintain a well-organized and efficient dining room atmosphere to ensure a positive experience for our patrons.
  • Provide guidance and direction to employees during their shift, fostering a collaborative and productive work environment.
  • Ensure adherence to established operational procedures (SOPs) and maintain a focus on task completion. Offer constructive feedback and redirection as needed.
  • Contribute to closing duties as required, ensuring the dining room is prepared for the next day's service.
  • Deliver exceptional customer service, addressing inquiries and resolving concerns promptly and professionally.
  • Embrace flexibility and willingness to assist in other areas as needed to support the overall success of NC State Dining operations.

This position offers a unique opportunity to gain valuable experience in the food service industry within a dynamic university setting. Your contributions will directly impact the dining experience of students, faculty, and staff at North Carolina State University.