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Senior Facilities Operations Leader
2 months ago
Position Title: Senior Facilities Operations Leader
Company: Staff Financial Group
Location: Cary, NC
Overview: We are seeking a highly skilled Senior Facilities Operations Leader to oversee the management of multiple facilities or a comprehensive campus. This role is crucial for ensuring that our facilities are well-maintained and meet the needs of our clients and tenants.
Key Responsibilities:
- Direct daily operations of facilities, ensuring effective delivery of services such as custodial, life-safety, engineering, and maintenance.
- Manage service contracts efficiently, overseeing performance reviews, RFPs, and ensuring compliance with contractual obligations.
- Lead the facilities management team in maintaining the aesthetic and operational standards of the properties.
- Ensure timely and positive responses to requests from clients and building occupants.
- Implement ongoing contract review programs to assess and address client and tenant needs.
- Prepare and present comprehensive reports on budgets, financial performance, and expenditures related to the facilities.
- Develop and explain the annual facility budget and contribute to capital budget planning.
- Coordinate the collection and analysis of data to assess facility management objectives and identify areas for improvement.
- Oversee hiring, training, and performance evaluations of the facilities management staff.
- Foster strong relationships with key client contacts and drive customer-focused operational activities.
- Promote innovation through best practices and operational efficiencies.
- Ensure compliance with insurance requirements and manage claims as necessary.
Qualifications:
- Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
- 8-10 years of experience in facility management, with a minimum of 3 years in a managerial role.
- Experience in leasing, construction, engineering, and property operations.
- Familiarity with human resource processes and performance management.
- Preferred experience with critical system environments and CMMS/Work Order Management.
Additional Skills:
- Certifications such as Certified Facility Manager (CFM) or similar are recommended.
- Proficient in management agreements and contract language.
- Ability to interpret construction specifications and blueprints.
- Strong knowledge of Building Management Systems and Microsoft Office Suite.
- Solid financial management skills, including budgeting and forecasting.
This role is essential for ensuring operational excellence within our facilities management team and contributing to the overall success of our organization.
