Administrative Coordinator

2 days ago


Richmond, Virginia, United States Tom James Company Full time
Job Title: Administrative Assistant

At the Tom James Company, we are seeking a highly skilled and organized Administrative Assistant to support our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry.

Job Responsibilities:
  • Prepare for daily client visits by reviewing client information and updating sales materials.
  • Coordinate and maintain all client orders and files, ensuring timely and accurate delivery.
  • Communicate with clients to set up appointments, provide status updates, and schedule deliveries.
  • Support the sales efforts of the sales professional by communicating regularly, meeting to set goals, and managing the daily calendar.
  • Pursue efficiencies in processes and communication to improve overall performance.
  • Prospect new clients using internet and social media applications, and enter referrals into our proprietary system.
  • Deliver exceptional customer service when contacting factories, corporate office, clients, and outside vendors.
  • Maintain a professional image to interface with corporate clients.
Requirements:
  • Confident, independent worker with strong communication skills (verbal, written, listening).
  • Excellent organizational skills, outstanding time management skills, and professional customer service skills.
  • Social Media savvy, especially on LinkedIn & Instagram.
  • Proficient using multiple forms of technology, including Microsoft Office, Google Docs, Sheets, Forms.
  • Possesses basic accounting skills, such as balancing accounts.
  • Enjoys being flexible and multitasking, motivated to tackle challenges, and yearns to work in a fast-paced team environment.
  • Able to bend and lift up to 20 lbs.
  • Valid Driver's License required (Exception: larger metropolitan areas).
  • Two years office-related experience is preferred, with experience in a sales-oriented environment a plus.


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