Keyholder (PT) - Customer Service Representative
2 months ago
We are seeking a highly responsible and customer-focused Keyholder (PT) to join our team at KIDS EMPIRE. As a Keyholder, you will be the first point of contact for our guests and will play a critical role in ensuring their experience is safe and enjoyable.
Key Responsibilities- Customer Service: Attend to customers in a timely and friendly manner, making them feel welcome and comfortable in our park.
- Check-in Process: Operate the check-in process, including having guests sign liability waivers and ensuring all necessary paperwork is completed.
- Cashiering: Handle cash and credit transactions, maintaining accurate records and providing excellent customer service.
- Store Maintenance: Organize and maintain the refrigerator, freezer, and shelves, ensuring a clean and safe environment for our guests.
- Safety and Security: Regularly inspect the park for any hazards or safety concerns, ensuring compliance with park rules and regulations.
- Cleaning and Sanitizing: Clean and sanitize restrooms, tables, chairs, and playground structures, maintaining a high level of cleanliness and hygiene.
- Opening and Closing Procedures: Open and close the park, following established procedures to ensure a smooth and secure operation.
- Availability: Work weekends and holidays, with open availability a must.
- Communication Skills: Excellent communication and customer service skills, with the ability to work independently and as part of a team.
- Technical Skills: Proficient in operating an iPad and maintaining accurate records.
- Physical Demands: Stand, walk, bend, and twist frequently, with the ability to lift 25lbs and work in a fast-paced environment.
We are a fast-growing children's indoor playground facility with 43 locations across 11 states and growing. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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Keyholder (PT)
1 month ago
Fullerton, California, United States KIDS EMPIRE Full timeJob Title: Keyholder (PT)At KIDS EMPIRE, we are seeking a highly responsible and customer-focused Keyholder to join our team. As a Keyholder, you will be the first point of contact for our guests and will be responsible for ensuring a safe and enjoyable experience for all.Key Responsibilities:Provide exceptional customer service and ensure a welcoming...
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Fullerton, California, United States KIDS EMPIRE Full timeJob Title: Keyholder (PT)At KIDS EMPIRE, we are seeking a highly responsible and energetic Keyholder (PT) to join our team. As a Keyholder, you will be the first point of contact for our guests, ensuring a warm and welcoming experience for all.Key Responsibilities:Ensure the store is clean and organized, maintaining a safe and enjoyable environment for our...
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Keyholder (PT) - Guest Experience Specialist
2 months ago
Fullerton, California, United States KIDS EMPIRE Full timeAbout the RoleWe are seeking a highly responsible and customer-focused Keyholder (PT) to join our team at Kids Empire. As a Keyholder, you will be the initial point of contact for our guests and play a crucial role in ensuring their experience is safe and enjoyable.Key ResponsibilitiesGuest Experience: Provide exceptional customer service, greet guests...
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Keyholder (PT)
3 weeks ago
Fullerton, California, United States KIDS EMPIRE Full timeAbout the RoleWe are seeking a highly responsible and customer-focused individual to join our team as a Keyholder at Kids Empire. As the first point of contact for our guests, you will play a vital role in ensuring a safe and enjoyable experience for families visiting our indoor playground.Key ResponsibilitiesProvide exceptional customer service, greeting...
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Keyholder
3 weeks ago
Fullerton, California, United States KIDS EMPIRE Full timeJob Title: KeyholderKeyholders are the first point of contact for guests at Kids Empire, a fast-growing children's indoor playground facility. They play a crucial role in ensuring a safe and enjoyable experience for visitors.Key Responsibilities:Provide exceptional customer service, greeting guests promptly and making them feel welcome.Operate the check-in...
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Keyholder
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Fullerton, California, United States KIDS EMPIRE Full timeJob Title: KeyholderAt Kids Empire, we are seeking a highly responsible and customer-focused individual to join our team as a Keyholder. As the first point of contact for our guests, you will play a vital role in ensuring a safe and enjoyable experience for families visiting our indoor playground facility.Key Responsibilities:Customer Service: Greet guests...
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