Housing Support Specialist

2 weeks ago

Chicopee Massachusetts, United States Mental Health Association - Western MA Full time
Mental Health Association - Western MA is actively seeking a Housing Support Specialist. This role presents a unique opportunity to positively impact the lives of adults facing

homelessness or those at risk of becoming homeless. By facilitating access to and maintenance of independent subsidized housing, you

can help establish a stable foundation in the community for individuals who deserve to thrive rather than merely survive.

In our Next Step/Housing First Program, you will play a crucial role in ensuring access to safe, sustainable housing while

empowering participants with the confidence and support necessary to engage in their community. As a Housing Support Specialist at MHA, you will be backed by a dedicated team and an organization that

genuinely values its workforce.

This position involves a blend of office work and field engagement, making it an enriching and fulfilling role for a committed individual eager to make a difference in the community and in the lives of

participants needing permanent supportive housing. The working hours are from 9 AM to 5 PM, Monday through Friday.

Key Responsibilities:

Service Planning:

  • Develop comprehensive assessments to effectively engage participants regarding their unique strengths and experiences.

  • Utilize a client-centered approach to assist participants in crafting and executing an individualized action plan (IAP).

  • Conduct ongoing follow-ups with participants to support them in achieving their goals as outlined in their IAP.

Housing Stability:

  • Coach and motivate participants to maintain their housing units in accordance with lease agreements and housing quality standards.

  • Aid participants in negotiations with landlords for necessary repairs and maintenance.

  • Coordinate inspections to ensure housing units are evaluated annually and as needed.

  • Build and sustain relationships with landlords to facilitate housing stability.

Financial Empowerment:

  • Assist participants in securing a sustainable income source, including employment and entitlements.

  • Educate and guide participants on accessing benefits and resources such as Social Security, EAEDC, SNAP/Food Stamps, and fuel assistance.

Health and Wellbeing:

  • Support participants in scheduling primary care and psychiatric/counseling appointments to promote health-related support.

  • Facilitate adherence to medical and psychiatric appointments by connecting participants with wrap-around services.

  • Provide transportation to participants to ensure they can meet their medical and social service needs.

  • Facilitate referrals to day programs and services to foster meaningful community connections.

Development and Additional Functions:

  • Attend required meetings, supervisions, and training sessions.

  • Complete documentation requirements, including comprehensive assessments and progress notes.

  • Communicate and document incidents promptly and accurately.

  • Perform other related duties as assigned or necessary.

Qualifications:

  • A valid driver's license, adequate automobile insurance, an acceptable driving record, and a reliable vehicle during working hours.

  • Proven ability to work independently, manage time effectively, prioritize tasks, take initiative, and collaborate as a team member.

  • Strong oral, written, computer, and organizational skills.

  • Ability to adapt to the evolving needs of program participants.

  • Excellent interpersonal skills, patience, compassion, and empathy.

  • Minimum age of eighteen years.

Education and Experience:

  • High school diploma or equivalent (GED) required; bachelor's degree preferred.

  • Previous experience working with individuals with disabilities who have faced homelessness or mental health challenges is essential.

  • Experience assisting individuals in securing housing is preferred.

  • Bilingual candidates are preferred.

  • A strong desire to help others with compassion and empathy is essential.

Benefits:

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (403B, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Long Term Disability

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