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Housing Support Specialist

2 months ago

Chicopee Massachusetts, United States Mental Health Association - Western MA Full time

Housing Support Specialist Position with Mental Health Association

The Mental Health Association (MHA) is seeking a dedicated Housing Support Specialist to contribute to our mission of assisting individuals experiencing homelessness or at risk of homelessness.

In this pivotal role, you will be instrumental in helping clients secure and sustain independent subsidized housing, thereby providing them with a stable environment to flourish within their community. As part of MHA's Next Step/Housing First initiative, your efforts will not only facilitate access to safe housing but also empower participants to actively engage in their surroundings.

What sets this opportunity apart is the nurturing work atmosphere at MHA. With a committed team and a robust organizational culture that prioritizes employee well-being, you will have the support and resources necessary to thrive in your position.

This full-time role involves a combination of office responsibilities and fieldwork. If you are passionate about making a meaningful difference in the lives of those in need of permanent supportive housing, this position may be the right match for you.

Key Responsibilities:

  • Service Planning:
    • Conducting comprehensive assessments to identify participants' strengths and needs
    • Assisting clients in formulating and executing personalized action plans
    • Providing continuous support to help clients achieve their objectives
  • Housing Stability:
    • Guiding clients in maintaining their housing in accordance with lease terms
    • Negotiating with landlords for necessary repairs and maintenance
    • Conducting regular inspections of housing units
    • Establishing and nurturing relationships with landlords
  • Financial Empowerment:
    • Assisting clients in securing reliable income sources
    • Advising clients on accessing available benefits and resources
  • Health and Wellbeing:
    • Coordinating medical and counseling appointments for clients
    • Supporting clients in attending their appointments
    • Providing transportation assistance as needed
    • Connecting clients with community services for additional support
  • Development and Additional Duties:
    • Participating in meetings, supervision, and training sessions
    • Completing necessary documentation
    • Reporting incidents in a timely manner
    • Performing other related tasks as required

Qualifications:

Essential Knowledge, Skills, and Abilities:

  • Valid driver's license, reliable vehicle, and clean driving record
  • Ability to work independently as well as collaboratively
  • Strong communication and organizational abilities
  • Flexibility to adapt to changing participant needs
  • Interpersonal skills and a compassionate demeanor
  • Minimum age of eighteen years

Education and Experience:

  • High school diploma or equivalent; bachelor's degree preferred
  • Experience working with individuals facing homelessness or mental health challenges
  • Background in assisting individuals with housing needs
  • Proficiency in a second language is advantageous
  • Empathetic and understanding nature

Benefits:

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan options (403B, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability coverage