Customer Service Associate
1 week ago
Join the Brooks Brothers Team
As a distinguished leader in the fashion industry, Brooks Brothers has been synonymous with quality and style since its inception in 1818. We are committed to fostering long-lasting relationships with our customers and employees alike. Our diverse operations offer numerous career paths, from retail positions to roles at our corporate headquarters.
Position Overview
We are currently looking for Part-Time Store Associates to join our team at the Hagerstown Premium Outlets. In this role, you will play a crucial part in driving store sales through exceptional customer service and comprehensive product knowledge.
Key Responsibilities
- Enhance personal productivity while contributing to the achievement of store sales objectives.
- Engage customers effectively to promote the benefits of the Brooks Brothers credit card.
- Utilize various customer engagement tools, such as personalized Thank You cards, to foster strong customer relationships.
- Demonstrate a thorough understanding of our products and operational practices to maximize sales opportunities.
- Implement strategies to reduce losses due to theft and maintain effective inventory control.
- Assist in ensuring a clean, organized, and welcoming store environment.
Qualifications
The ideal candidate will possess:
- A genuine passion for the Brooks Brothers brand and a commitment to delivering outstanding customer service.
- A proven history of driving sales and achieving top performance metrics.
- Excellent communication skills.
- A minimum of 1-2 years of sales experience, preferably in luxury or designer apparel.
- Availability for night and weekend shifts.
At Brooks Brothers, we offer competitive compensation, comprehensive benefits, and a supportive work environment that values mutual respect and collaboration. We encourage you to consider joining our team and contributing to our ongoing success.
Best Regards,
The Talent Acquisition Team of Brooks Brothers
We are an equal opportunity employer dedicated to creating a healthy and safe workplace for all.
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