Territory Sales Manager
4 weeks ago
The Territory Sales Manager will be responsible for the success of our service territory, overseeing the performance of Route Sales Representatives and driving business growth. This role requires strong leadership and communication skills, as well as the ability to negotiate and secure renewal agreements with existing customers.
Key Responsibilities
- Effectively evaluate, coach, and develop Route Sales Representatives to achieve sales and service goals
- Manage day-to-day activities of customer service programs, including visiting customers to review growth and service opportunities
- Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
- Negotiate and secure renewal agreements with existing customers to protect pricing and profitability
- Recruit, select, and hire Route Sales employees
- Deliver and participate in training to ensure customer retention and service goals are met
- Coordinate collections for accounts receivable and protect merchandise control processes
- Promote and sustain a safety culture, investigating and reporting on all accidents or incidents within 24 hours of notification
Requirements
- High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience
- Two years of service and route-based industry experience, with a proven track record for growing customer accounts
- Previous profit and loss accountability and/or contract-managed service experience preferred
- Significant customer interface and service experience
- Production planning, maintenance, or warehouse operations experience preferred
Working Environment
This role requires frequent travel, with a majority of time spent driving a company vehicle or step van to call on customers and supervise employees in the assigned service territory. The successful candidate will be exposed to various weather conditions and must be able to lift and maneuver up to 50 pounds and occasionally up to 100 pounds.
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Territory Manager
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