Mid-Market Account Manager

2 months ago


Bluefield, United States Segra Full time

Segra is searching for a dynamic and experienced Mid-Market Account Manager to work within our Beckley/Bluefield, WV market. Remote in Beckly/Bluefield, WV area.


Role Overview:

The Mid-market Account Manager (MAM) will be primarily responsible for retaining existing revenue and generation of sales uplift revenue in the existing customer base. The MAM must meet the experience and/or the education/training requirements of their specific Job Description. The MAM will have a quota based on producing new revenue from assigned accounts and/or geographic territory assignments. Additional sales representatives, short-term targeted sales efforts or blitzes, or additional personnel maybe assigned to territories as determined by management or the needs of the company.

The MAM will have daily customer account management responsibility with an assigned base of accounts to monitor for customer satisfaction, to assist Customer Service when necessary to resolve customer issues, and as needed, to help pursue additional revenue opportunities with these accounts.

Qualifications:

  • Education: Degree in sales / marketing or related field, equivalent work experience, or a combination thereof
  • Experience: Previous Enterprise level, ILEC-CLEC sales experience preferred and/or managed services experience preferred
  • At least 5+ years of telecommunications sales or technology sales experience specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions; other past sales experience will be considered on a case by case basis
  • Some experience with serving and selling to mid-market and/or major enterprise accounts (i.e. sales >~$5 MRC)
  • Key Competencies:Strong Communication skills; Time management skills; Proficiency in Microsoft Office; Prior experience with Microsoft Dynamics preferred
  • Ability to design strategic plans to position Segra products and services to align with customers changing needs.
  • Conduct quarterly account review meetings to ensure Segra is secure as the provider of choice.
  • Problem solving skills to change products and services as needed.
  • Leverage relationships with existing base to act as referrals to prospective major companies.

About Segra:

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.


Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave


Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.



  • Bluefield, West Virginia, United States Omnis Building Technologies Full time

    Omnis Building Technologies is seeking a talented Insurance Marketing Director to lead our sales and marketing efforts. This is a critical role that requires a strong understanding of sales and marketing concepts, as well as excellent interpersonal, leadership, and communication skills.About the RoleThis position oversees and directs the advertising and...

  • Unit Manager RN

    4 months ago


    Bluefield, United States Mercer Healthcare Center Full time

    A DEEPER COMPASSION, FOR A HIGHER PURPOSEA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Nurses are at the heart of our world-class, patient-centered standard of care. Day in and day out, they go the extra mile to make a lasting difference in the lives of our...

  • Unit Manager RN

    1 month ago


    Bluefield, United States Mercer Healthcare Center Full time

    A DEEPER COMPASSION, FOR A HIGHER PURPOSEA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Nurses are at the heart of our world-class, patient-centered standard of care. Day in and day out, they go the extra mile to make a lasting difference in the lives of our...


  • Bluefield, West Virginia, United States Mercer Healthcare Center Full time

    About the Role: The Resident Care Quality Manager at Mercer Healthcare Center is responsible for ensuring the highest quality of care for our residents. This role involves accurate and timely completion of MDS assessments, coordination of the RAI process, and compliance with federal and state regulations. Additionally, this position provides Medicare,...


  • Bluefield, West Virginia, United States KFC Full time

    Job Title: Shift SupervisorJob Summary: We are seeking a highly motivated and experienced Shift Supervisor to join our team at KFC. As a Shift Supervisor, you will be responsible for leading a team of employees and ensuring the smooth operation of our restaurant.Key Responsibilities:Direct and supervise a team of employees to ensure excellent customer...


  • Bluefield, West Virginia, United States Omnis Building Technologies Full time

    Job SummaryAs a key member of the Omnis Building Technologies team, the Production Supervisor will oversee and organize equipment, staff, and processes within their assigned department. Their primary responsibilities include scheduling and routine production activities as well as acting as the first line of support for troubleshooting issues that may arise....


  • Bluefield, United States CRH Full time

    Req ID: 501316 Appalachian Aggregates, LLC, a CRH Company, is located in southern West Virginia employing more than 100 employees during the construction months. As a stone producer with multiple locations located in the central and southeastern areas of West Virginia, Appalachian Aggregates, LLC supplies stone for ready-mix concrete, asphalt pavement,...


  • Bluefield, West Virginia, United States Captain D's Full time

    Overview">Captain D's is a fast-paced restaurant environment where teamwork and customer satisfaction are key. As a Shift Leader, you will be the face of the company, responsible for ensuring our guests have an excellent experience.SalaryThe starting hourly salary varies by city, state, and market but ranges from $12.50 per hour.Job DescriptionAs a Shift...


  • Bluefield, United States Vestis Full time

    Overview: Builds solid, positive working relationships between the Market Center and depots and is highly motivated to exceed their expectations and requirements. Successful Shuttle Drivers must be able to balance work in a safe and expedient manner with accurately transporting merchandise into and/or out of the laundry facility. As advocates for the...


  • Bluefield, West Virginia, United States Omnis Building Technologies Full time

    Job Summary:The Financial Transaction Coordinator at Omnis Building Technologies is responsible for managing and monitoring company payments and expenses. This role involves processing payments, verifying invoices, and performing account reconciliations. The ideal candidate will have a strong understanding of accounting principles and experience in a similar...


  • Bluefield, VA, United States Bluefield University Full time

    PRIMARY PURPOSE/SCOPE The Vice President for Advancement & Marketing is responsible for all fundraising activities on behalf of the University, as well as marketing and public relations. These responsibilities will include overseeing professional staff members and various activities, including personal and direct mail solicitations, alumni/parent events,...


  • Bluefield, United States Aramark Corporation Full time

    Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors - Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and Administrative, Support, Worker, University, Technology


  • Bluefield, United States Aramark Corporation Full time

    Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors - Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and Administrative, Support, Worker, University, Technology Learn More


  • Bluefield, Virginia, United States Vestis Full time

    Vestis is seeking a highly skilled Expedited Transportation Professional to join our team. As a key member of our logistics department, you will be responsible for transporting products between Market Centers and remote/depot locations on time and according to route delivery and facility processing schedules.Job Description:You will be responsible for safely...

  • Logistics Coordinator

    3 weeks ago


    Bluefield, Virginia, United States Vestis Corporation Full time

    Job SummaryVestis Corporation is seeking a Logistics Coordinator - CDL A Operator to join our team. This role involves safely operating a company vehicle/truck to transport products between Market Centers and remote/depot locations on time.Key ResponsibilitiesRoute Management: Confirm route schedules and details to ensure timely delivery of...


  • Bluefield, United States Mercer Healthcare Center Full time

    Mercer Healthcare Center - Mercer Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for Registered Nurses to join our team.Now Offering Daily Pay! Work Today, Get Paid Tomorrow!We offer a comprehensive benefits package: Daily Pay * Tuition Reimbursement * Great health plans * Uniforms * Company paid life insurance...


  • Bluefield, United States Mercer Healthcare Center Full time

    Mercer Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for Registered Nurses to join our team.Want to apply Read all the information about this position below, then hit the apply button.Now Offering Daily Pay! Work Today, Get Paid Tomorrow!We offer a comprehensive benefits package: Daily Pay * Tuition Reimbursement...


  • Bluefield, West Virginia, United States Mercer Healthcare Center Full time

    OverviewMercer Healthcare Center, a leading provider of post-acute care, is seeking an experienced RN MDS Nurse / Resident Assessment Coordinator (RAC) to join our team. With a strong commitment to delivering high-quality care, we appreciate your expertise in ensuring accurate and timely completion of mds assessments and coordination of the RAI process.About...


  • Bluefield, West Virginia, United States Aramark Corporation Full time

    Job Description: Administrative Operations CoordinatorAramark Corporation is seeking a detail-oriented and organized Administrative Operations Coordinator to join our team. In this role, you will provide critical support to our unit management team by performing a variety of administrative tasks.About the Role:The successful candidate will be responsible for...

  • MDS Nurse Specialist

    2 weeks ago


    Bluefield, West Virginia, United States Mercer Healthcare Center Full time

    Job SummaryMercer Healthcare Center is seeking an experienced RN MDS Nurse / Resident Assessment Coordinator (RAC) to join our team. The successful candidate will be responsible for coordinating the RAI process, ensuring compliance with federal and state regulations, and providing Medicare, Medicaid (case mix), and managed care oversight. We offer a...