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Administrative Coordinator
2 months ago
Zuum Transportation Inc is seeking a highly skilled Administrative Assistant to join our team. As a key member of our operations team, you will be responsible for managing and handling communication between the business and its clients and customers.
Key Responsibilities- Provide administrative support to business owners, including executive management support.
- Manage calendars, action items, messages, and relevant business issues.
- Screen and respond to incoming calls and email correspondence.
- Gather and handle voicemail and phone messages.
- Make travel and lodging arrangements.
- Create and format documents, including letters, emails, marketing materials, status reports, spreadsheets, and other related documents.
- Electronically file and track business documents.
- Coordinate meetings, including scheduling, agenda creation, and logistics.
- Ensure smooth operation of systems for lead generation, CRM, and back office support.
- Maintain and build operation manuals documenting all systems, processes, and standards.
- Manage equipment, IT supply inventory, and order systems.
- Manage office supplies and requirements for both in-office and remote employees.
- Provide desktop and IT operational support.
- Identify, research, and resolve technical problems.
- Support office special projects.
- Prepare weekly reports on tasks completed or in progress.
- Excellent communication skills, both spoken and written.
- Experience in Customer Service and Operations, with outstanding soft skills.
- Exceptional organizational and time management skills with excellent attention to detail.
- Proactive and a self-starter, adaptable and open to improving processes and task flows.
- Results-oriented and driven, providing unsurpassed client service excellence.
- Tech-savvy and quick to learn and master software and applications.
- Strong interpersonal skills with the ability to manage sensitive and confidential situations.
- Proficient with phone, video conferencing, or online meeting platforms.
- Experience or exposure to hardware.
- Excellent presentation skills.
- Ability to quickly learn proprietary software and other computer applications.
Zuum Transportation Inc offers a competitive total compensation package, including medical, dental, vision, 401k, paid holidays, and PTO. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. A hybrid work schedule will be available after 3 months of on-site training.