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Business Process Improvement Specialist

2 months ago

Piscataway, New Jersey, United States Rutgers University Full time

Job Summary

Rutgers, The State University of New Jersey, is seeking a highly skilled Business Analyst to join its University Enrollment Services team. This full-time position will report to the Associate University Director of Information Technology and will play a critical role in delivering business-critical analytical assessments of business processes.

Key Responsibilities

  • Partner with the functional team to identify challenges and develop technical solutions to overcome system limitations.
  • Understand the scope of advanced technical programming activities and create ad-hoc SQL queries to identify population-driven problems and potential solutions.
  • Design and implement functional solutions, conduct user testing, debugging, and coordinate User Acceptance Training (UAT).
  • Serve as a liaison between the Information Technology department and the Financial Aid Office to ensure effective system processes and reports that meet business needs.

Requirements

  • Bachelor's degree in a related field.
  • Five (5) years of experience working with and supporting complex information systems.

Preferred Qualifications

  • Knowledge of SQL and Microsoft Office (Access and Excel).
  • Basic understanding of Enterprise Content Management systems (ECM) such as ImageNow.
  • Working knowledge of programming languages including but not limited to: Groovy, Javascript, XML.
  • Understanding of UNIX/SSH/Filezilla.