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Customer Service Representative

2 months ago

Birmingham, Alabama, United States Fleet Jobs Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our fleet maintenance team, you will play a critical role in ensuring our customers receive exceptional service and their vehicles are properly prepared for the road.

Key Responsibilities
  • Greeting and Serving Customers: Provide a warm and welcoming experience for our customers, ensuring their needs are met and exceeded.
  • Vehicle Preparation: Conduct thorough vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are in good condition.
  • Facility Maintenance: Maintain a clean and safe environment for our customers and associates, adhering to all safety protocols and regulations.
  • Training and Development: Participate in ongoing training and coaching to develop skills in minor repairs, such as tire installation, rotation, and preventive maintenance.
  • Additional Tasks: Complete other projects and tasks as assigned by your supervisor to ensure seamless operations.
Why Join Fleet Jobs?
  • Competitive Compensation: Enjoy a competitive starting salary and shift premiums.
  • Career Advancement: Opportunities for growth and professional development in a dynamic and supportive environment.
  • Excellent Benefits: Comprehensive benefits package, including generous time off and a strong focus on work-life balance.
  • State-of-the-Art Technology: Utilize advanced vehicle maintenance technology to stay ahead of the curve.
  • Location Flexibility: Enjoy a range of scheduling options to suit your needs.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is preferred, but prior work experience is also considered.
  • Valid Driver's License: A valid driver's license is required.
  • Excellent Communication Skills: Possess excellent customer service and communication skills to effectively interact with customers and colleagues.
  • Teamwork and Adaptability: Demonstrate the ability to work well in a team environment and adapt to changing situations.
  • Basic Mechanical Ability: Possess basic mechanical ability and tool usage skills (preferred).
  • Computer Literacy: Basic computer skills are required.