Contact Center Supervisor Leader
7 days ago
Job Summary
VIP Valor is seeking a highly motivated and experienced Contact Center Supervisor Leader to join our team. In this role, you will be responsible for managing a team of customer service representatives who handle inbound calls and provide expert guidance on tax-related matters.
The ideal candidate will have a strong background in tax accounting and management, with a proven track record of success in leading high-performing teams. You will work closely with the operations manager to ensure adherence to corporate policies and procedures, while driving sales results and improving call center productivity.
Key responsibilities include:
- Leading a team of customer service representatives
- Coaching and developing reports on customer service processes and best practices
- Managing metrics, performance criteria, policies, and procedures to improve call center productivity
- Driving a culture of accountability, continuous improvement, and personal excellence
- Directing workforce management activities and setting performance goals and objectives
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as opportunities for advancement and professional growth.
-
Contact Center Supervisor
4 weeks ago
Orange Park, Florida, United States ValorVIP Full timeAbout the RoleWe are seeking an experienced Contact Center Supervisor to join our team at ValorVIP. As a COVID-19 tracing expert, you will be responsible for leading a team of contact center representatives in supporting commercial and public sector clients.
-
Contact Center Specialist
2 weeks ago
Orange Park, Florida, United States ValorVIP Full timeAbout the JobWe are seeking highly motivated and results-driven Contact Center Specialists to join our team at ValorVIP. As a Contact Center Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.You will have the opportunity to work with a variety of clients across different...
-
Blended Contact Center Agent
2 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeWe're looking for highly motivated and dedicated individuals to join our team as Blended Call Center Representatives. In this role, you'll be responsible for handling inbound and outbound calls, providing exceptional customer service, and meeting sales targets.Job DescriptionThis is an on-site, entry-level position with competitive compensation commensurate...
-
Contact Center Professional
3 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeAbout MCI Military RecruitmentMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and...
-
Inbound Contact Center Agent
2 weeks ago
Orange Park, Florida, United States MCI Careers Full timeAbout MCI CareersMCI Careers helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Job DescriptionWe are looking for a highly motivated and customer-focused Inbound Customer Service Agent to join our team. As a key member of our contact center,...
-
Senior Contact Tracing Operations Manager
4 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeJob OverviewThis role is a senior position in our operations team, overseeing the performance of a team of supervisors and driving continuous improvement in customer service.About MCI Military RecruitmentMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive...
-
Contact Center Specialist
2 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeJob Overview">We are seeking highly motivated and dedicated individuals to join our team as Call Center Representatives. As a representative, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services.
-
Contact Center Representative
2 weeks ago
Orange Park, Florida, United States ValorVIP Full timeAbout ValorVIPWe specialize in delivering exceptional experiences and driving optimal performance for our clients. As a Contact Center Representative - Customer Support at ValorVIP, you will be responsible for interacting with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a...
-
Contact Center Customer Support Specialist
2 weeks ago
Orange Park, Florida, United States MCI Careers Full timeAbout the OpportunityWe are excited to offer an exciting opportunity for a motivated and customer-focused Customer Service Representative to join our team at MCI Careers. As a key member of our contact center, you will be responsible for providing exceptional service to our clients via phone, email, or chat.In this role, you will have the opportunity to work...
-
Call Center Operations Director
4 weeks ago
Orange Park, Florida, United States ValorVIP Full timeAbout UsAt ValorVIP, we help clients take on their CX and DX challenges differently. Our industry-leading solutions deliver exceptional experiences and drive optimal performance.Job DescriptionWe're seeking an experienced Call Center Operations Director to join our team. As a key member of our operations team, you will be responsible for leading a team of...
-
Contact Center Professional
2 weeks ago
Orange Park, Florida, United States MCI Careers Full timeAbout MCI CareersMCI Careers is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Job DetailsThis is an entry-level position located at our...
-
Contact Center Professional
2 weeks ago
Orange Park, Florida, United States MCI Careers Full timeJob SummaryThis is an exciting opportunity to join MCI Careers as an Inbound Customer Service Agent. In this role, you will play a crucial part in ensuring our customers receive the best possible experience by resolving their inquiries and issues efficiently and effectively.
-
Outbound Contact Representative
2 weeks ago
Orange Park, Florida, United States ValorVIP Full timeAre you looking for a challenging and rewarding career in customer service? Look no further than ValorVIP! As a leading provider of customer experience solutions, we offer a unique opportunity to grow and develop your skills in a dynamic and fast-paced environment.">Job SummaryWe are seeking highly motivated and dedicated individuals to join our team as...
-
Contact Center Support Agent
2 weeks ago
Orange Park, Florida, United States MCI Careers Full timeJoin Our TeamWe are seeking a talented and motivated individual to join our team as a Customer Service Expert. This role requires a strong passion for delivering exceptional customer experiences, excellent communication skills, and the ability to work in a fast-paced environment.The successful candidate will be responsible for handling inbound calls,...
-
Customer Service Supervisor I
4 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeMCI, a leading provider of business process outsourcing (BPO) services, is seeking an experienced Customer Service Supervisor I to lead our call center operations team. In this role, you will be responsible for coaching and developing a team of inbound customer service agents, ensuring high-quality service delivery, and driving sales growth.About the JobThe...
-
Center Physician Leader
1 day ago
Orange City, Florida, United States CSL Plasma Full time**Job Summary:**We are seeking an experienced Medical Director to join our team at CSL Plasma. As a leader in our clinical operations team, you will be responsible for ensuring the quality and safety of our medical services.**Responsibilities:**Serves as the primary physician for reporting to the Food and Drug Administration and provides medical oversight in...
-
Licensed Nurse Leader
2 weeks ago
Orange Park, Florida, United States Vivo Healthcare Orange Park Full timeVivo Healthcare Orange Park is seeking a highly skilled and experienced RN Registered Nurse to lead our nursing team.\We offer an attractive estimated salary of $85,000 per year and a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.\About the Position:\In this role, you will assist the...
-
Call Center Leadership Position
7 days ago
Orange Park, Florida, United States ValorVIP Full timeJob SummaryThe Customer Service Supervisor is responsible for leading a team of customer service agents in a fast-paced call center environment. The ideal candidate will have strong leadership and communication skills, with a minimum of 3 years of experience in a supervisory role.This is a management-level position that requires advanced knowledge of...
-
Inbound Call Center Agent
2 weeks ago
Orange Park, Florida, United States MCI Military Recruitment Full timeIf you're passionate about delivering exceptional customer experiences, MCI Military Recruitment may be the perfect fit for you. As an Inbound Call Center Agent, you will handle inbound calls from customers, responding to their inquiries and resolving their issues in a timely and professional manner.You will work closely with other departments to resolve...
-
Inbound Call Center Specialist
2 weeks ago
Orange Park, Florida, United States ValorVIP Full timeJob OverviewMCI is seeking an experienced contact center representative to support inbound and outbound customer service and sales projects for a wide variety of clients. As a Sales and Support Associate, you will work directly with customers to respond to inquiries, manage complaints, troubleshoot customer service problems, and upsell customers on new...