Senior Contact Tracing Operations Manager

6 days ago


Orange Park, Florida, United States MCI Military Recruitment Full time
Job Overview

This role is a senior position in our operations team, overseeing the performance of a team of supervisors and driving continuous improvement in customer service.

About MCI Military Recruitment

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.

Responsibilities

The Senior Contact Tracing Operations Manager will lead a team of 5-15 call center supervisors responsible for inbound and outbound representatives. Key responsibilities include:

  • Coaching and developing reports on customer service processes and best practices.


  • Orange Park, Florida, United States ValorVIP Full time

    About the RoleWe are seeking an experienced Contact Center Supervisor to join our team at ValorVIP. As a COVID-19 tracing expert, you will be responsible for leading a team of contact center representatives in supporting commercial and public sector clients.


  • Winter Park, Florida, United States Domino's Pizza LLC Full time

    Job OverviewWe are seeking a highly skilled Senior Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management staff, you will be responsible for overseeing the daily operations and service of our store.About UsAt Domino's Pizza, we pride ourselves on providing high-quality food to our customers in a timely manner. We are...


  • Orange Park, Florida, United States Stanton Optical Full time

    Job Overview:">This role offers an exciting opportunity to lead and support sales teams in a dynamic retail environment. As a Senior Retail Sales Manager Leader, you will drive sales performance, deliver exceptional customer service, and contribute to the growth of our company.About Stanton Optical:">We are among the nation's fastest-growing optical...


  • Pinellas Park, Florida, United States Custom Manufacturing and Engineering, Inc. Full time

    At Custom Manufacturing & Engineering, Inc., we are seeking a highly skilled Senior Manufacturing Operations Manager to lead our production team.About the RoleThis is a salaried position with an estimated annual salary of $120,000 - $180,000, depending on experience. As a Senior Manufacturing Operations Manager, you will be responsible for overseeing the...


  • Winter Park, Florida, United States Watercrest Senior Living Full time

    About Watercrest Senior LivingWe are a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. Our commitment to excellence is reflected in our awards and recognition, including being named a GREAT PLACE TO WORK for seven consecutive years.Salary: $60,000 - $80,000 per yearThis salary range is...


  • Winter Park, Florida, United States Watercrest Senior Living Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Sales and Marketing Leader to join our team at Watercrest Senior Living. This is an exceptional opportunity to make a meaningful impact in the lives of seniors and their families.About the Role:The Sales and Marketing Leader will be responsible for developing and executing a comprehensive...


  • Port Orange, Florida, United States Thompson Pump Full time

    Thompson Pump is seeking a highly skilled Logistics Operations Coordinator to join their team. This role will be responsible for managing the allocation, routing, tracing and distribution of materials in the warehouse.Job Overview:The Logistics Operations Coordinator will plan, direct, and oversee all warehouse operations including receiving, distribution,...


  • Orange Park, Florida, United States ValorVIP Full time

    About the RoleWe are seeking an experienced Senior Collections Specialist to join our team at ValorVIP. This is a unique opportunity to work in a dynamic environment where you will have the chance to grow and develop your skills.As a Senior Collections Specialist, you will be responsible for managing a portfolio of accounts, working with customers to resolve...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Call Center Operations ManagerAbout MCI CareersMCI Careers is a dynamic and fast-paced organization that values excellence in customer service. Our team of professionals works together to deliver exceptional results and drive growth.Job Summary:We are seeking an experienced Call Center Operations Manager to join our team. As a key member of our...


  • Port Orange, Florida, United States Sonida Senior Living Inc. Full time

    We are seeking a compassionate and skilled Caring Senior Care Associate to join our team at The Addison of Port Orange, a Sonida Senior Living community.Job Summary:The Caring Senior Care Associate is responsible for providing exceptional care and support to our residents, ensuring their comfort, safety, and well-being. This role involves assisting with...

  • Senior Counsel

    3 days ago


    Orange Park, Florida, United States Parallon Full time

    About the Role">Parallon is seeking a Senior Counsel to join our team. As a Senior Counsel, you will work closely with the CEO of Payer Specialized Operations and Managing Counsel to provide legal support for escalated dispute resolution and out-of-network payer dispute matters. This role will also serve as an escalation point for department staff attorney...


  • Orange Park, Florida, United States MCI Careers Full time

    About the RoleWe are seeking a skilled Customer Service Operations Manager to join our team. This role will be responsible for overseeing the daily operations of our customer service team, ensuring that all customers receive exceptional service and support.ResponsibilitiesLead a team of 15-25 customer service representatives, providing guidance and coaching...


  • Orange Park, Florida, United States ValorVIP Full time

    About UsAt ValorVIP, we help clients take on their CX and DX challenges differently. Our industry-leading solutions deliver exceptional experiences and drive optimal performance.Job DescriptionWe're seeking an experienced Call Center Operations Director to join our team. As a key member of our operations team, you will be responsible for leading a team of...


  • Avon Park, Florida, United States American Senior Communities Full time

    About the RoleWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at American Senior Communities. This is a unique opportunity to make a meaningful impact on the lives of our residents and their families.Job SummaryAs a LPN, you will be responsible for delivering exceptional nursing care to our residents, ensuring their physical and...


  • Orange Park, Florida, United States MCI Careers Full time

    MCI Careers is seeking a highly motivated and skilled Business Process Operations Specialist to join our team. In this role, you will play a critical part in delivering exceptional customer experiences and driving business performance.Company OverviewAt MCI, we help customers take on their CX and DX challenges differently, creating industry-leading solutions...


  • Orange City, Florida, United States Cicis Pizza Full time

    Restaurant Operations Manager Opportunity at Cicis PizzaWe are seeking a seasoned Restaurant Operations Manager to oversee all aspects of food and beverage operations, ensuring an exceptional dining experience for our customers. In this role, you will play a key part in driving sales growth and revenue while maintaining high employee engagement.About the...


  • Winter Park, Florida, United States Apex Companies, LLC Full time

    Job OverviewA position as a Senior Estimator at Apex Companies, LLC offers the opportunity to work with a dynamic team in stormwater and utility construction bid packages.We are seeking a highly motivated individual to manage and develop a team of estimators working on stormwater-related construction bid packages. This role involves reviewing proposal...


  • Orange Park, Florida, United States Peak Living Full time

    About This RolePeak Living seeks a skilled Maintenance Supervisor to maintain property quality, provide excellent customer service, and manage staff effectively. The ideal candidate will have experience in maintenance supervision, strong leadership skills, and the ability to communicate effectively with customers and staff.Key ResponsibilitiesMaintain a safe...


  • Winter Park, Florida, United States Trustco Bank Full time

    Job OverviewThis is a full-time position at Trustco Bank with a salary of approximately $85,000 per year.We are seeking an experienced Senior Business Development Manager to join our team in financial services. The ideal candidate will have a bachelor's degree in business and/or equivalent level of education and experience, as well as strong communication...


  • Orange Park, Florida, United States Peak Living, LLC Full time

    About the RolePeak Living, LLC is seeking a skilled Facilities Supervisor to maintain the quality of its properties across the United States. This is an exciting opportunity for an experienced professional to join a fast-growing property management company.ResponsibilitiesSupervise and inspect maintenance activities to ensure high-quality resultsAssist in...