Call Center Leadership Position

3 weeks ago


Orange Park, Florida, United States ValorVIP Full time
Job Summary

The Customer Service Supervisor is responsible for leading a team of customer service agents in a fast-paced call center environment. The ideal candidate will have strong leadership and communication skills, with a minimum of 3 years of experience in a supervisory role.

This is a management-level position that requires advanced knowledge of Microsoft Office and excellent analytical skills. The successful candidate will be responsible for coaching and developing their team members, as well as managing metrics and performance criteria to improve call center productivity.



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