Digital Merchandising Administrative Support Specialist

3 weeks ago


Newport, Kentucky, United States PL Marketing Inc. Full time
Job Summary:

The Digital Merchandising Administrative Support Professional will be responsible for providing ongoing support to vendor onboarding and gathering item setup information for various Kroger systems and processes. This role will work closely with the Merchandising team to ensure all items complete set up processes within appropriate systems supporting the digital presentation of products at the Kroger Company.

Key Responsibilities:

• Ensure all items complete set up processes within appropriate systems supporting the digital presentation of products at the Kroger Company.
• Gather item setup information for various Kroger systems and processes.
• Work closely with the Merchandising team to ensure all items are properly set up in the system.
• Communicate and support Kroger, Suppliers and PL Marketing team members.
• Assist in providing support for our internal databases.
• Prepare and distribute weekly, period and quarterly reports.
• Update various team SharePoint sites to track item progress throughout the process.

Requirements:

• High school diploma or GED equivalent (college is desirable).
• Ability to read, write and communicate fluently in the English language.
• Knowledge of internet, email and web-based applications.
• Strong Microsoft application skills, specifically proficient with editing and creating Excel spreadsheets.
• Ability to adapt to advancing technology.
• Exceptional organizational skills.
• Skill and diplomacy in dealing with people.
• Ability to work independently and with limited supervision.
• Experience handling customer inquiries and issues.

Preferred Qualifications:

• Administrative support position in office environment.
• Retail or grocery experience.

Competencies/Skills:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment.
• Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising Managers, Account Managers, Analysts, ASP's, Vendors, CCM Teams and Category Managers to facilitate the accomplishment of work goals.
• Building Trust – interacting with Kroger suppliers and employees in a way that gives Kroger Management confidence in one's intentions and those of the organization.
• Communication – clearly conveying information and ideas through a variety of media to Kroger and P.L. Marketing in the English language.
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results.
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations.
• Self-Starter/Organizational Skills – able to work without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period.
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

About PL Marketing Inc.:

PL Marketing Inc. is a leading provider of digital merchandising solutions for the retail industry. We are committed to delivering innovative and effective solutions that drive business results for our clients.

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