Medical Support Specialist

2 days ago


Newport, Kentucky, United States Talent Groups Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Clerk/ Customer Service professional to join our team. The ideal candidate will have excellent communication skills and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Provide support to various business units within the organization, ensuring seamless communication and data exchange.
  • Collaborate with investigator sites to resolve data discrepancies and answer general study questions.
  • Support the overall performance, education, and escalation of study questions or data discrepancies at the site level.
  • Ensure accurate and timely execution of protocols, including specimen accessioning and logging.
  • Utilize tools to resolve issues and ensure clean data at the earliest point in time.
  • Communicate critical values and alerts to investigator sites via phone calls.
Requirements
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in using tools and software to resolve issues and ensure data accuracy.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.


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