Community Support Coordinator

1 week ago

Springfield, Vermont, United States Pathways Vermont Full time
Position Overview

Job Title: ACT Team Service Coordinator

Organization: Pathways Vermont

Compensation: $20-21 per hour with a $3000 Hiring Bonus Available*

About Us: Pathways Vermont is a progressive nonprofit organization dedicated to the mission of eradicating homelessness and providing innovative mental health solutions through comprehensive supportive services.

Role Summary: The Service Coordinator is a vital member of an interdisciplinary team that delivers adaptable, empathetic, and community-oriented services aimed at fostering stability, recovery, and reintegration for individuals facing mental health challenges, histories of homelessness, and potential substance use issues. This role is integral to the Assertive Community Treatment (ACT) team, collaborating with various community partners to manage a shared client caseload.

Key Responsibilities:

  • Build and maintain trusting relationships with clients, employing a client-centered, harm reduction, and strengths-based approach.
  • Provide individualized support and guidance on essential life skills, housing issues, health maintenance, and financial management.
  • Assist clients in navigating housing options, including unit viewings, move-in support, and conflict resolution with landlords.
  • Educate and advocate for clients regarding available benefits and entitlements, such as Social Security and public assistance.
  • Maintain accurate written and electronic records, compile reports, and complete necessary program documentation.
  • Participate in annual staff retreats and programmatic events, which are fully compensated.
  • Perform additional duties as assigned.

Qualifications:

  • Experience working within a Housing First, client-centered, harm reduction framework, with a solid understanding of the challenges faced by individuals with mental health or substance use issues.
  • Strong communication, writing, and computer skills.
  • Ability to manage time effectively, prioritize tasks independently, and meet documentation expectations.
  • Possession of a valid driver's license, reliable vehicle for work purposes, and current automobile insurance.
  • Capability to lift and carry up to 50 pounds.
  • Willingness to engage in self-reflection and adapt to new relational approaches.
  • Comfort with risk and discomfort in professional settings.

Compensation and Benefits:

  • Hourly wage of $20-21.
  • $3000 Hiring Bonus after successful completion of a 60-day introductory period.
  • Comprehensive medical, dental, and vision insurance.
  • Long-term disability and life insurance.
  • Generous paid time off policy (accruing 210 hours annually).
  • Nine paid holidays each year.
  • 403(b) retirement savings plan.
  • Employee assistance and wellness reimbursement programs.
  • Recognition rewards for longevity.
  • Access to a variety of training opportunities, including Intentional Peer Support.

Diversity Commitment: Pathways Vermont is committed to creating a diverse workplace that reflects the communities we serve. We encourage applications from individuals with military experience, disabilities, and people of color.

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