HR Services Coordinator

3 days ago


Dallas, Texas, United States DLA Piper Full time
Job Summary

We are seeking a highly skilled and detail-oriented HR Services Coordinator to join our team at DLA Piper. As a key member of our HR department, you will be responsible for providing exceptional support to our employees, partners, and retirees on payroll, benefits, and other HR-related matters.

Key Responsibilities
  • Serve as the primary point of contact for HR inquiries and provide clear advice and information to employees, partners, and retirees.
  • Handle payroll, benefits, and other HR transactions with accuracy and efficiency.
  • Utilize knowledge base and case management tools to respond to HR inquiries and resolve issues.
  • Partner with colleagues to execute tasks and fulfill key deliverables within assigned SLAs.
  • Research and resolve HR cases using the ServiceNow case management system.
  • Maintain a working knowledge of company benefit plans and respond to AskHR inquiries.
  • Adhere to departmental standard operating procedures to ensure data integrity and a consistent employment experience.
  • Develop and maintain process documentation, knowledgebase articles, and FAQs.
  • Maintain employee personnel records and other HR records, ensuring compliance with federal, state, and local regulations.
Requirements
  • 2+ years of experience in an HR administrative support role.
  • Strong communication and customer service skills.
  • Ability to work as part of a high-performance team and perform with minimal supervision.
  • Experience with MS Office (Word, Excel) and Workday or similar system experience.
What We Offer

At DLA Piper, we offer a comprehensive package of benefits, including medical/dental/vision insurance, and 401(k). We are committed to excellence in how we represent our clients and develop our people.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional HR support, we encourage you to apply for this exciting opportunity.



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