Shift Supervisor

6 days ago


Torrance, California, United States The Coffee Bean and Tea Leaf Full time
Position: Shift Supervisor

We are seeking a highly motivated and experienced Shift Supervisor to join our team at The Coffee Bean and Tea Leaf. As a Shift Supervisor, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and a high-quality product.

Key Responsibilities:
  • Lead a team of baristas to provide excellent customer service and maintain a clean and welcoming store environment.
  • Manage store operations, including inventory management, cash handling, and scheduling.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Collaborate with the store manager to achieve business objectives and improve store performance.
  • Provide coaching and training to team members to enhance their skills and knowledge.
Requirements:
  • 2+ years of retail or customer service experience, preferably in a supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Perks:
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Discounts on coffee and tea products.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan.
  • Flexible scheduling and paid time off.
About Us:

The Coffee Bean and Tea Leaf is a global specialty coffee and tea retailer with a rich history and commitment to quality. We are dedicated to providing exceptional customer service and a unique experience for our guests. If you are passionate about coffee, tea, and customer service, we encourage you to apply for this exciting opportunity.


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