Admissions Intake Auditor
2 weeks ago
Job Summary
This position has primary responsibility for reviewing and auditing admission consent forms for completeness and accuracy per regulatory standards and agency guidelines. The successful candidate will be responsible for processing new referrals and ensuring that all necessary documentation is accurate and up-to-date.
Key Responsibilities
- Review and audit admission consent forms for completeness and accuracy
- Process new referrals and ensure that all necessary documentation is accurate and up-to-date
- Collaborate with the medical team to ensure that all patient information is accurate and up-to-date
- Develop and apply effective customer service skills to ensure excellent communication with patients and families
Requirements
- Some college education preferable
- 3 years' experience in healthcare administrative or customer service industry
- Knowledge of hospice and home health programs is desirable
- Computer literate
- Ability to develop and apply effective customer service skills
Preferred Qualifications
- Bilingual (English/Spanish) preferred
- Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team
- Ability to develop hospice clinical knowledge base
- Excellent communication skills, both verbal and written
- Ability to establish effective relationships with both internal and external customers
About Trustbridge
Trustbridge is a community nonprofit that provides support for families facing serious illness 24 hours a day. Our services include palliative medicine, caregiver support, and bereavement programs. We consider our employees our greatest resource and offer a wide range of comprehensive benefits, including competitive salary, health, dental, vision, life, and disability insurance, 401K with employer contribution, tuition reimbursement, employee assistance program, flexible spending account, and generous PTO package.
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