Spa Front Desk Coordinator

2 days ago


FL United States MMI Hospitality Group Full time
Spa Front Desk Receptionist Job Description

Mission Resort & Club, a part of MMI Hospitality Group, is seeking a skilled Spa Front Desk Receptionist to join their team. As a key member of the hospitality team, this role is responsible for providing exceptional guest services and ensuring a seamless experience for all spa guests.

Key Responsibilities:

  • Greet and welcome all spa guests, ensuring a warm and inviting atmosphere.
  • Answer phone calls and respond to guest inquiries in a timely and professional manner.
  • Assist guests with booking appointments, checking them into the computer system, and charging for services performed.
  • Provide information on spa services and products, and make recommendations to guests as needed.
  • Assist with transitional cleaning of the spa and relaxation area as needed.

Requirements:

  • Detailed-oriented and able to multitask in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide exceptional guest service.

About MMI Hospitality Group:

MMI Hospitality Group is a company that values diversity, inclusivity, and equal opportunities. We are committed to creating a work environment that is welcoming and respectful to all team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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