Medical Spa Front Desk Coordinator
1 week ago
We are seeking a highly organized and customer-focused Medical Spa Front Desk Associate to join our team at Annie Aesthetic. As the first point of contact for our clients, you will be responsible for creating a welcoming and supportive environment that exceeds their expectations.
Key Responsibilities- Provide exceptional customer service to clients, both in person and over the phone
- Manage client schedules and appointments with efficiency and accuracy
- Update practice management software with client notes and documentation
- Verify financial records and collect patient charges
- Support office inventory and equipment by anticipating supply needs
- Communicate with clients to answer questions and book consultations
- Ensure billing accuracy and resolve any issues that may arise
- Strong customer service orientation and professional phone etiquette
- Excellent organizational and interpersonal skills
- Attention to detail and ability to multitask
- Flexible work schedule and ability to adapt to change
- Conflict resolution skills and ability to work as a team player
- Access to reliable transportation for coverage at other office locations
- Experience with Zenoti and GoHighLevel a plus
- Part-time position with full-time potential
- Access to Allergan training and support
- Employee discounts on treatments and products
- Fun and supportive work environment
We are committed to providing a positive and inclusive work environment that values our employees' contributions. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
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