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Front Desk Associate
2 months ago
**Job Summary**
Equinox is seeking a highly skilled and customer-focused Front Desk Associate to join our team in South Beach. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.
**Key Responsibilities:**
- Provide top-notch customer service to members, prospective members, and guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Professionally greet members and guests, creating a warm and welcoming atmosphere.
- Process membership IDs, update member accounts, and maintain accurate records.
- Answer phone calls and respond to emails in a prompt and courteous manner.
- Assist with maintaining a clean and organized lobby area, ensuring a safe and healthy environment for our members.
- Work flexible hours, including opening shifts, to ensure seamless operations.
**Requirements:**
- Reliable, professional, and computer literate, with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Interest in health, fitness, and/or sports, with a passion for delivering exceptional customer service.
**What We Offer:**
- Complimentary Club membership, allowing you to experience our world-class facilities and services.
- Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop.
**About Equinox:**
Equinox is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We are dedicated to providing our members with an exceptional experience, and we are seeking like-minded individuals to join our team.