Part-Time Customer Support Specialist

2 days ago


Bellingham, Washington, United States Industrial Credit Union Full time

About Industrial Credit Union:

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With over 80 years of experience, we've built a reputation as a trusted financial institution in Whatcom County. Our commitment to providing affordable financial services reflects our mission to empower members at every stage of their financial journey.

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Job Description:

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As a Part-Time Call Center Rep, you will be the first point of contact for our members, handling inbound customer service calls and resolving issues with ease. Your day will be filled with meaningful interactions, guiding members through complex financial situations and leaving them feeling confident and empowered.

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Key Responsibilities:

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  • Handle inbound customer service calls and resolve issues with empathy and knowledge
  • Provide guidance on financial products and services
  • Collaborate with internal teams to resolve complex member issues
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Requirements:

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  • High school diploma or equivalent
  • Familiarity with financial products and services
  • Strong communication and problem-solving skills
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Salary and Benefits:

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We offer a competitive salary of $19-$23 per hour, along with partially sponsored medical and vision insurance, generous paid time off, and a supportive work environment.



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