Customer Service Specialist

1 day ago


Bellingham, Washington, United States Ross Stores, Inc. Full time
Job Overview

In this role as a Customer Service Specialist, you will be the face of Ross Stores, Inc. providing exceptional service to our valued customers. As a key member of our team, you will be responsible for creating a positive shopping experience that drives customer loyalty and retention.

About Us

Ross Stores, Inc. is a Fortune 250 company with over 1,400 locations across the United States. We are committed to providing a unique and personalized shopping experience for our customers.

Salary and Benefits

The estimated annual salary for this position is $35,000 - $40,000 based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as 401(k) matching and employee stock purchase plan.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including dusting, sweeping, and restocking shelves.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Assist with visual merchandising, including setting up displays and replenishing merchandise.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.


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