Customer Service Specialist

2 days ago


Bellingham, Washington, United States Industrial Credit Union Full time
Industrial Credit Union: Empowering Financial Dreams

We are seeking a highly motivated Customer Service Specialist to join our team at Industrial Credit Union. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and making a real difference in people's lives.

The ideal candidate will have excellent communication skills, a strong ability to empathize with others, and a keen eye for detail. As a Customer Service Specialist, you will be the primary point of contact for our members, providing them with guidance and support throughout their financial journey.

**Job Responsibilities:**

  • Provide exceptional customer service to members via phone, email, and chat
  • Answer inquiries about financial products and services
  • Resolve member complaints and concerns in a timely and professional manner

**What You'll Need:**

  • High school diploma or equivalent
  • Familiarity with financial products and services
  • Excellent communication and interpersonal skills

**Salary:** $19-$23 per hour

**Benefits:**

  • Medical, dental, and vision insurance
  • Generous paid time off
  • Remote-work options

**About Us:**

Industrial Credit Union has been serving the community for over 80 years. We pride ourselves on providing affordable financial services that empower our members to achieve their financial goals. Our values of accountability, dependability, integrity, and stability guide everything we do.



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