Senior Governance Manager

4 weeks ago


Stamford, Connecticut, United States Information Services Group Full time

As a Senior Governance Manager at Information Services Group, you will provide strategic direction for multiple Managed Services engagements. Your expertise will oversee indirect offshore teams that support the governance of large information technology (IT) outsource managed services agreements (MSA) for clients.

Key responsibilities include:

  • Overseeing the overall delivery and client satisfaction of Managed Services engagements
  • High-level client interaction, project status management, and reporting
  • Identifying and selling additional value-add work for clients and supporting sales opportunities
  • Supporting clients in interpreting contracts with their IT service providers
  • Drafting contracts between ISG and clients, including Statements of Work (SOW), Financial Provisions, and Service Levels

Requirements include a Bachelor of Laws (LL.B), Bachelor of Civil Law (B.C.L.), or foreign equivalent and five years of experience as a Contracts Manager, Contracts Analyst, or similar role. Experience must include five years of experience in a client-facing role leading/managing a team supporting governance of large IT outsource MSA or a service provider role responsible for management and delivery of large outsource MSA. Position eligible for telecommuting from any location in the United States. International and domestic travel required up to 25% of the time.


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