Technical Support Specialist

4 weeks ago


Burbank, California, United States Evertz Microsystems Limited Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems Limited. As a Technical Support Specialist, you will be responsible for providing technical direction to customers regarding operational issues, firmware upgrades, and general maintenance.

Key Responsibilities:

  • Respond to customer inquiries and provide technical support via phone, email, or in-person
  • Assess customer product applications, troubleshoot, and diagnose issues to determine root causes
  • Recommend solutions to customers using technical language appropriate to their level of understanding
  • Maintain communication links between customer service and other departments to resolve customer issues and communicate customer feedback
  • Support the development of product communications by generating customer guides and providing technical writing groups with information
  • Install products or systems at customer sites and deliver training to customers

Requirements:

  • Electrical, Electronic, or Computer Electronic Technician Diploma required
  • Direct experience with Server Hardware, Linux OS, and Network setup is an asset
  • Similar experience will be considered an asset
  • Unparalleled desire to help customers and deliver service excellence
  • Passion for technology and learning new software and hardware products
  • Strong verbal and written communication skills
  • Self-driven with a desire to add value to an energetic team
  • Problem-solving ability and ability to react to changing situations
  • Ability to multi-task in a fast-paced environment
  • Must be eligible for international travel and able to work alone with little or no supervision
  • 1-2 years experience working with broadcast/post-production products would be an asset
  • Must have a valid driver's license

About Evertz Microsystems Limited:

Evertz Microsystems Limited is a leading global manufacturer of broadcast equipment and solutions. We deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices. Our expertise includes delivering complete end-to-end broadcast solutions for all aspects of broadcast production.

We are considered an innovator by our customers, delivering cutting-edge solutions that are unmatched in the industry. Our products and solutions can be found in major broadcast facilities on every continent. We have a global presence with offices located in Canada, the United States, the United Kingdom, Germany, the United Arab Emirates, India, Hong Kong, China, Singapore, and Australia.

We are committed to providing equal employment opportunities for all employees and applicants, including persons with disabilities. In compliance with AODA, we will strive to provide accommodation to persons with disabilities in the recruitment process upon request.



  • Burbank, California, United States Evertz Microsystems Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems Limited. As a key member of our technical support team, you will be responsible for providing technical direction to customers regarding operational issues, firmware upgrades, and general maintenance.Key ResponsibilitiesAssess the customer's...


  • Burbank, California, United States MinebeaMitsumi Technology Center Europe GmbH Full time

    Job Title: Technical Application SpecialistJob Summary:We are seeking a highly skilled Technical Application Specialist to join our team at MinebeaMitsumi Technology Center Europe GmbH. As a Technical Application Specialist, you will be responsible for providing technical support to our international sales team, collaborating in the elaboration of offers and...

  • IT Support Specialist

    4 weeks ago


    Burbank, California, United States Merge IT LLC Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities• Provide friendly and responsive support to clients via various...

  • Support Specialist

    3 weeks ago


    Burbank, California, United States MERCEDES DIAZ HOMES INC Full time

    Job DescriptionAt Mercedes Diaz Homes Inc., we are seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing high-quality care and support to individuals with intellectual and developmental disabilities.Key Responsibilities:Provide daily living skills training and developmental...


  • Burbank, California, United States Entertainment Partners Full time

    Job DescriptionAt Entertainment Partners, we are committed to creating an environment where every employee is seen, where ideas, thoughts, and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision...

  • IT Support Specialist

    4 weeks ago


    Burbank, California, United States Intelliswift Full time

    Job Summary: We are seeking a skilled IT Service Desk Associate to join our team at Intelliswift. As a key member of our IT department, you will provide top-notch technical support to our clients, ensuring their IT needs are met with efficiency and expertise.Key Responsibilities:Provide remote, helpdesk, and desktop support for all IT-related issues,...


  • Burbank, California, United States MERCEDES DIAZ HOMES INC Full time

    Join Our Team as a Support Home Care SpecialistWe are seeking a dedicated and compassionate Support Home Care Specialist to join our team at Mercedes Diaz Homes Inc. in Whittier, CA. As a Support Home Care Specialist, you will play a vital role in providing personalized support and care to individuals with intellectual and developmental disabilities in their...


  • Burbank, California, United States Securitas Security Services USA Full time

    Job Summary:As an Administrative Support Specialist at Securitas Security Services USA, you will be responsible for performing a variety of administrative functions, including payroll, human resources, office management, scheduling, accounts payable, and accounts receivable. This role may also involve serving as a lead to office staff.Key...


  • Burbank, California, United States Entertainment Partners Full time

    At Entertainment Partners, we're committed to creating an inclusive environment where every employee feels valued and empowered to share their ideas and perspectives.We're dedicated to driving innovation and excellence in the entertainment industry, and we're looking for a talented Staff PWE Support Specialist to join our team.The ideal candidate will have a...


  • Burbank, California, United States Amergis Full time

    About the Role:As a Behavioral Support Specialist at Amergis, you will play a vital role in facilitating educational and behavioral services for children and adults with special needs. You will collaborate with school professionals and other behavioral specialists to achieve learning and behavioral goals and objectives.Key Responsibilities: Follow...


  • Burbank, California, United States MERCEDES DIAZ HOMES INC Full time

    Job Title: Instructor - Family Support SpecialistAre you passionate about working with individuals with intellectual and developmental disabilities? Do you have a heart for supporting families and promoting independence? We are seeking a dedicated and compassionate Instructor - Family Support Specialist to join our team at Mercedes Diaz Homes...


  • Burbank, California, United States MERCEDES DIAZ HOMES INC Full time

    Job Title: Instructor - Family Support SpecialistAre you passionate about working with individuals with intellectual and developmental disabilities? Do you have a strong desire to make a positive impact in the lives of others? We are seeking a qualified Instructor - Family Support Specialist to join our team at Mercedes Diaz Homes Inc.Key...


  • Burbank, California, United States Front Signs Full time

    Job OverviewFront Signs is a leading sign-making company in Burbank, CA, providing a wide range of signage solutions for commercial and residential projects. Our services include design, manufacturing, and installation. We value integrity, hard work, and excellence in customer service.We are seeking a skilled Printing Technical Assistant / Finisher to join...


  • Burbank, California, United States Vertiv Full time

    About the RoleWe are seeking an Electrical Product Specialist to join our team at Vertiv. As a key member of our team, you will be responsible for supporting the development and maintenance of our electrical products.Key ResponsibilitiesSupport the design and development of electrical productsCollaborate with cross-functional teams to ensure product...


  • Burbank, California, United States Industrial Light & Magic Full time

    Job Title: Desktop Systems SpecialistWe are seeking a highly skilled and motivated Desktop Systems Specialist to join our team at Industrial Light & Magic. As a key member of our Technology team, you will be responsible for providing primary support for technical queries and issues across all departments at Lucasfilm / ILM in Burbank.Key...


  • Burbank, California, United States Mindteck Full time

    Program LeadershipAs a Technical Project Manager at Mindteck, you will lead the end-to-end management of the Studio Financial & Sales Transformation program, ensuring alignment with Studios strategy and objectives. Develop and maintain a comprehensive program roadmap, coordinating efforts across FP&A, Sales Planning, Enterprise Technology, and other relevant...


  • Burbank, California, United States Addison Group Full time

    Job Title: Administrative Assistant (Temp-to-Hire)Location: Burbank, CAIndustry: InsurancePay: $25-$28 (depending on experience)About Our Client:Our client is a well-established insurance company known for promoting from within and offering growth opportunities. This position is open due to a recent internal promotion. They are a leading provider of...


  • Burbank, California, United States QuEST Global Services Pte. Ltd Full time

    Job Summary:QuEST Global Services Pte. Ltd is seeking a highly skilled Configuration Management Specialist to join our team. As a Configuration Management Specialist, you will be responsible for gathering, tracking, and formalizing technical data and requirements for each project, partnering with other functions involved, and providing prompt answers to...


  • Burbank, California, United States Pipecare Group Full time

    Job Title: Oil and Gas Field SpecialistJob Summary:Pipecare Group is seeking an experienced Oil and Gas Field Specialist to support our continued growth in Europe. As a Field Specialist, you will be responsible for providing technical expertise and support to our clients in the oil and gas industry.Key Responsibilities:Prepare, sign, and submit reports...


  • Burbank, California, United States Ellie Mental Health - 178 Full time

    Job DescriptionWe are seeking a highly skilled Health and Safety Specialist to join our team at Gucci. As a key member of our Corporate Health and Safety Department, you will be responsible for ensuring the health and safety of our employees and visitors in our Florence Corporate locations.Your primary focus will be on managing health and safety activities...