Technical Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems Limited. As a key member of our technical support team, you will be responsible for providing technical direction to customers regarding operational issues, firmware upgrades, and general maintenance.
Key Responsibilities
- Assess the customer's product application and troubleshoot issues through research and/or re-creation
- Provide technical direction to customers regarding operational issues, firmware upgrades, and general maintenance
- Collaborate with cross-functional teams to resolve customer issues
Requirements
- Strong technical knowledge of Evertz Microsystems Limited products
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
About Us
Evertz Microsystems Limited is a leading provider of media and entertainment technology solutions. We are committed to delivering high-quality products and services to our customers.
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