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Regional Claims Coordinator

2 months ago

Portland, Maine, United States Allegiance Trucks Full time

Overview:
The Claims Coordinator will be responsible for the preparation, documentation, and submission of warranty claims to the manufacturer and/or distributor, ensuring accurate reconciliation of claims. This role offers the flexibility of remote work within the Northeast region, with occasional travel required.

Key Responsibilities:

  • Manage and process warranty claims for dealerships within the designated region
  • Collaborate with Parts and Service departments to verify details and obtain any missing information necessary for claim submission
  • Generate warranty claims based on service orders
  • Maintain a comprehensive understanding of SRT times and OEM products
  • Monitor warranty parts until final claim resolution is achieved
  • Travel may be necessary for training purposes and to provide support at various locations.

Required Qualifications:

  • High school diploma or equivalent
  • Experience in warranty or service roles within a heavy-duty truck dealership
  • Exceptional attention to detail
  • Strong verbal and written communication abilities
  • Proficient typing skills and a willingness to learn new software
  • Mechanical knowledge and familiarity with relevant terminology
#ATR1

About Allegiance Trucks:

Allegiance Trucks operates over 40 locations across 10 states in the Northeast, establishing itself as the fastest-growing commercial truck and trailer dealership group in North America.

We recognize that our greatest asset is our workforce, and we seek candidates who aspire to thrive in a culture that values teamwork and excellence.

Our team proudly represents leading brands in the industry, including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar, JerrDan, and many others.

Why Choose Allegiance Trucks?
Joining our team means collaborating with the best in the industry, contributing to the success of Allegiance Trucks. We are a veteran-friendly organization that offers opportunities for further training, career development, and a comprehensive benefits package that includes:

  • Competitive starting salary

Outstanding health benefits, including:

  • Medical, dental, and vision coverage
  • Flexible Spending Account or Health Savings Account options
  • Life insurance
  • Parental leave
  • Paid time off and holidays
  • 401(k) plan with company matching
  • Support for your ongoing professional development through additional training
Allegiance Trucks is dedicated to providing equal opportunities for all employees and applicants.

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

Employment may be contingent upon the receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.